Kartik Sharma

Customer-oriented professional with extensive experience in the hospitality industry and an MBA from a Tier-1 business school. Proven track record in Human Resource Management, effectively meeting organizational needs through consistent and organized practices. Demonstrates strong ability to work under pressure and adapt to challenging situations.

Assistant manager - Front Office, 08/2018 - 01/2022

Lemon Tree Hotels

• Collaborated with the TA team for end-to-end talent acquisition to recruit and onboard 50 or more new employees
• Forecasted future business operations to ensure that the workforce was adequately planned and resourced
• Conducted various corporate social responsibility initiatives, such as the pooch policy and water management
• Spearheaded a new training program in the company, which helped in the reduction of attrition by approximately 1.5%
• Collaborated with the revenue management team to ensure maximization of room revenue by keeping a constant check on the booking channels
• Coached 30 employees to achieve measurable improvements in performance, leading to 10 promotions
• Maintained and documented every night audit report to ensure zero discrepancies with reference to system-generated data