Pushpak Srivastava
General Manager - HR
Lucknow,Uttar Pradesh
Summary
Strategic HR Leader with 18 years of experience driving Organizational Development, Talent Management, Organizational Effectiveness and HR Transformation across large multi-location organizations. Proven expertise in designing enterprise Performance Management Systems, Competency Frameworks, Succession Planning, Leadership Assessment Centres, Workforce Planning and Employee Engagement initiatives. Recognized for partnering with executive leadership to build high-performing organizations, strengthen leadership pipelines and deliver sustainable business transformation.
Overview
18
18
years of professional experience
Work History
General Manager - HR
SLMG Beverages (Coca-Cola)
03.2023 - Current
- As Head of the Organizational Development Centre of Excellence, I lead enterprise-wide Organizational Development, Talent Management and Performance Transformation initiatives, partnering with executive leadership to strengthen organizational effectiveness, leadership capability and business performance.
- Performance management: Spearheaded the design and execution of a comprehensive PMS as a core component of broader change management and organizational transformation.
- Architected and institutionalized an enterprise-wide PMS, embedding KRAs, scorecards and competency frameworks to drive alignment and performance rigor.
- Orchestrated end-to-end PMS execution at scale, governing goal setting, roadshows, reviews, talent calibration, PIPs and HiPo development.
- Leveraged PMS as a decision engine for compensation, promotions and career progression, strengthening a high-performance, meritocratic culture.
- Compensation Benchmarking: Led enterprise-wide compensation benchmarking that improved external competitiveness, strengthened pay equity and informed strategic budgeting and talent retention decisions.
- Total Rewards Management: Designed enterprise total rewards frameworks that aligned rewards with performance, tenure and retention objectives.
- Employer Branding & Employee Experience: Championed SLMG Beverages' inaugural Great Place to Work Certification, strengthening employer branding, employee engagement and talent attraction.
- Listening to You 2023 Employee Engagement Survey: Led the LtY'2023 Engagement Survey to capture critical workforce insights, translating findings into targeted actions that strengthened engagement, commitment and a high-performance culture aligned to business goals.
- Leadership Assessment & Development Centres: Led the design and execution of ADCs for the top 40 leaders across Supply Chain, Manufacturing and Sales & Commercial functions thereby strengthening succession planning and pipeline readiness. The ADCs incorporated business simulations, psychometric assessments, behavioural interviews and executive presentations.
- Early Careers Strategy and Campus Relations: Designed and executed a targeted hiring strategy to attract future leaders from elite institutions like IIT and IIMs, ensuring the continuity and strength of the organizational talent pipeline. Additionally, established and deepened partnerships with Tier-2 colleges to source technical talent for our manufacturing units and build a robust frontline salesforce.
- Culture Building: Finalized and implemented organizational values across zonal units in UP, Bihar and Uttarakhand ensuring alignment with company culture and vision.
- Policy Formulation and Implementation: Designed and implemented policies to ensure consistency in governance and employee welfare consolidating them into an employee handbook.
AGM - PMS and HR Systems
Gyan Dairy
10.2021 - 03.2023
- Performance management: Developed and executed a comprehensive PMS framework, designing robust policies to drive effective performance management and organizational alignment.
- Managing HRIS: Acted as custodian of Darwinbox across the group enabling a paperless organization to improve tracking, transparency and efficiency.
- Reward Planning and Management: Designed rewards programs aligning compensation with tenure and performance; formulated total rewards strategies linking retention and performance.
- Supporting C&B: Led increments, market corrections and one-time incentive processes.
- Talent Planning and Management: Managed MDPs and succession planning for leadership; defined career paths for HiPos and critical roles.
- Sales HR for Retail Business - Gyan Fresh: Oversaw talent acquisition processes while maintaining employee checklists, Monitored Hubstaff reports to track productivity, Prepared and analyzed sales performance reports.
Manager HRBP
GMR Group - Delhi International Airport Ltd
Delhi
09.2018 - 10.2021
- Performance management: Drove PMS for Corporate Services, institutionalizing frameworks, ensuring disciplined closure and governing normalization post statistical moderation and BSC reviews.
- Succession Planning and Talent Management: Led talent reviews and succession pipelines, managing IDPs for critical roles and building step-in and long-term leadership readiness.
- Learning and Development: Derived capability needs from PMS and IDP data and then delivered targeted interventions through structured CRTs, Studious Saturday's program and digital learning programs.
- Workforce Planning: Anchored manpower planning and budgeting under the AOP, optimizing productivity and workforce utilization.
- Employee Engagement and Onboarding: Drove engagement initiatives aligned to the HR calendar, including end-to-end execution of departmental BODs and RnR programs. Led structured onboarding to ensure seamless integration and strong employee experience & governance.
Manager - Talent Management
FIS Global
10.2015 - 09.2018
- Mergers & Acquisitions: Led HR workstreams for organizational restructuring, secondments and rebadging during M&A initiatives, ensuring smooth workforce transition and business continuity.
- Wellness interventions: Drove employee wellness programs including stress management and employee assistance programs (EAPs).
- Retention Management: Analyzed issues/trends, recommended strategies while taking up end-to-end ownership to implement the desired outcome. Implemented the concept of stay-interviews.
- Employee Engagement: Created and executed an employee engagement and communication calendar to facilitate a progressive and vibrant work culture.
- Employee Governance and Welfare: Investigate and resolve attitudinal, behavioral or disciplinary, ethical issues, Making and enforcing deposition-recommendations according to company policies, Grievance management through liaising between management and employees.
Associate Lead HRD
Infosys BPM Ltd
Mysore
11.2008 - 10.2015
- HR Business Partnering and Talent Management (Nov'08 - June' 14): Managed end-to-end HRBP responsibilities including performance management, attrition control, engagement, onboarding and employee relations.
- TA Role (July'14 to oct'15): Led volume and lateral hiring along with vendor management to meet business requirements.
Education
MBA - HR
Madan Mohan Malviya Engineering College
01.2008
B. Sc. - Computer Science and Statistics
Deen Dayal Upadhyay University
01.2006
Skills
- Organizational Development
- Performance Management
- Compensation Benchmarking
- Enterprise Impact
- Succession Planning
- Competency Frameworks
- Leadership Assessment & Development
- Competency Mapping
- Employee Engagement
- Microlearning Initiatives
Timeline
General Manager - HR
SLMG Beverages (Coca-Cola)
03.2023 - Current
AGM - PMS and HR Systems
Gyan Dairy
10.2021 - 03.2023
Manager HRBP
GMR Group - Delhi International Airport Ltd
09.2018 - 10.2021
Manager - Talent Management
FIS Global
10.2015 - 09.2018
Associate Lead HRD
Infosys BPM Ltd
11.2008 - 10.2015
MBA - HR
Madan Mohan Malviya Engineering College
B. Sc. - Computer Science and Statistics
Deen Dayal Upadhyay University