Kashish Chaudhari
Thane
Summary
Experienced digital marketing executive with over 3 years in the field, specializing in SEO, Web Development, Graphic Design, and Social Media Marketing. Proven ability to develop and implement effective digital marketing strategies that drive results. Skilled in analytics to optimize campaigns and increase ROI. Forward-thinking professional with deep understanding of resolving customer problems with efficiency and civility. Expert in product issues with dedication to increasing productivity through close analysis of tasks. Proven history of increasing customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Executive
Capita India Pvt. Ltd.
Mumbai
10.2023 - 03.2024
- Verified customer documents to ensure accuracy and compliance with BBC Network's TV License requirements
- Processed refunds efficiently and adhered to company policies and procedures throughout the refund process
- Provided responsive and courteous customer service, addressing inquiries and resolving issues promptly
- Collaborated with team members to maintain high standards of service delivery and customer satisfaction.
Lead Generation Specialist
Facile Info-Serv Pvt. Ltd.
Pune
01.2022 - 02.2023
- Conducted targeted research on LinkedIn using tools like Sales Navigator, Slintel, and Sales Intel to identify potential prospects within IT companies, focusing on C-level executives and managers
- Initiated contact with identified prospects through personalized outreach, effectively communicating the value propositions of white papers and other relevant materials
- Strategically pitched white papers and related content to prospects, emphasizing their relevance and benefits to their business objectives and challenges
- Facilitated appointment scheduling between clients and interested prospects, ensuring seamless communication and coordination to drive engagement and potential business opportunities
- Worked for USA and UK Locations.
Digital Marketing Executive
Corporate Infocom Pvt. Ltd.
Mumbai
08.2018 - 12.2019
- Developed and maintained WordPress websites, ensuring functionality, usability, and responsiveness met client specifications and industry standards
- Managed on-page and off-page SEO strategies to enhance search engine rankings, including keyword research, content optimization, and link building
- Managed social media marketing campaigns for various clients, focusing on engagement, brand awareness, and lead generation through platforms such as Facebook, Instagram, LinkedIn, YouTube, and Google Ads
- Led lead generation campaigns for the organization's Digital Marketing courses, implementing targeted strategies to attract and convert prospects into enrolled students.
Content Creation Executive
MKAT Solutions Pvt. Ltd.
Mumbai
03.2024 - Current
- Looking after Video Editing for online sessions of the mechanical engineering courses
- Managing Youtube and Social Media Campaigns of the organization
- Designing attractive graphics for offers, festivals, course advertisements, etc of the organization
- Managing certificate and invoice creation.
Education
Bachelor of Management Studies - Marketing
N.G. Bedekar College of Commerce
Mumbai05-2021
HSC -
B.N. Bandodkar College of Science
Mumbai05.2018
SSC -
S.V.P.M's English Secondary School
Mumbai05.2016
Skills
- Effective Time Management
- Leadership
- Ability to Work Under Pressure
- Communication Skills
- Google Adwords
- Content Creation
- Adobe Photoshop
- New Business Development
- Customer Relations
- Research and Development
Accomplishments
Promoted to the position of Lead Generation Specialist
While working with Facile Info-Serv Pvt. Ltd. I was promoted from Demand Generation Executive to Lead Generation Executive on the basis of my performance.
Languages
- English,
- Marathi,
- Hindi,
Hobbies and Interests
- Photography
- Travel
- Playing Drums
Languages
Marathi
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Certification
- Fundamentals of Digital Marketing, IIDE
- Adobe Illustrator Course for Graphic Design, Udemy
Declaration
I hereby declare that the information given above is correct and best of my knowledge and belief.
Timeline
Content Creation Executive
MKAT Solutions Pvt. Ltd.
03.2024 - Current
Customer Service Executive
Capita India Pvt. Ltd.
10.2023 - 03.2024
Lead Generation Specialist
Facile Info-Serv Pvt. Ltd.
01.2022 - 02.2023
Digital Marketing Executive
Corporate Infocom Pvt. Ltd.
08.2018 - 12.2019
Bachelor of Management Studies - Marketing
N.G. Bedekar College of Commerce
HSC -
B.N. Bandodkar College of Science
SSC -
S.V.P.M's English Secondary School
- Fundamentals of Digital Marketing, IIDE
- Adobe Illustrator Course for Graphic Design, Udemy
Similar Profiles
Rohan DeshmukhRohan Deshmukh
Service Delivery Manager at Capita India Pvt. Ltd.Service Delivery Manager at Capita India Pvt. Ltd.
Gaurav DahotreGaurav Dahotre
Senior Executive at Capita India Pvt. Ltd.Senior Executive at Capita India Pvt. Ltd.
Mrunal HazratiMrunal Hazrati
Assistant Manager – Risk & Assurance at Capita India Pvt. Ltd.Assistant Manager – Risk & Assurance at Capita India Pvt. Ltd.