Kasina Vinaykumar
Retail Area Sales Manager
Kurnool
Summary
A results-driven professional with 12+ years of expertise in Sales, Business Development, and Client Relationship Management. Proven track record in managing customer satisfaction by ensuring delivery and service quality standards are met. Skilled in addressing client concerns and implementing effective resolution strategies. Adept at formulating business plans to drive organizational growth and profitability. Experienced in acquiring and developing new clients through strategic negotiation. Strong leadership abilities in mentoring and monitoring team performance to enhance operational efficiency and achieve individual and collective targets. Committed to aligning business objectives with market demands for sustained success.
Driven Area Sales Manager with 3+ years of experience in management capacity and strong competitive sales drive, adaptability and perseverance. Well-honed listening skills and problem-solving attitude to uncover needs and overcome objections to close sales and achieve goals within multiple assigned territories. Successfully motivates and develops sales teams in results-driven and customer-focused environments with positive attitude towards achievement.
Overview
13
13
years of professional experience
3
3
Languages
Work History
Area Sales Manager
SBI Card
09.2022 - Current
- - Spearhead sales strategy and execution across the designated region, driving a revenue growth of up to 20% within the first year by optimizing team performance and expanding client acquisition channels.
- - Lead and mentor a high-performing sales team of 100+, enhancing their productivity and achieving a customer retention rate improvement of 15% through targeted training and incentive programs.
- - Analyze market trends and develop actionable insights to capture emerging opportunities, successfully increasing market share by approximately 10% in a highly competitive financial services sector.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
- Analyzed market trends and competitor activity to identify new business opportunities and areas for growth.
- Increased sales revenue by developing and implementing strategic sales plans for the assigned territory.
- Fostered a positive work environment within the sales team by encouraging open communication, teamwork, and mutual support among team members.
- Built a high-performance sales team through diligent recruitment of top talent, strategic allocation of resources, and effective performance management.
- Accompanied sales reps in field for ride-alongs to teach, observe and work one-on-one.
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
Relationship Manager
Innovsource Services
08.2018 - 09.2022
- Responsible to generate credit card business through Corporate & FOS Channel in open market.
- Identified & executed on strategies to achieve planned targets. Identified business opportunities in Open Market Corporate & Retail in various locations and build consensus within sales team to execute on them. Oversee premium and High CV Accounts to be driving force for profitable sourcing.
- Establish excellent working relationships and partnerships with key Corporate Retail client partners Track performance as per targets and ensure achievement of Op plan & quality parameters.
- Track Application from end to end from dispatch till decisioning.Keeping a check on all policy changes, marketing offers Provided direct supervision to a team of sales team members. Sets and communicates clear expectations for work outcomes and manages performance.
- Effective planning to ensure SLAs are met each month. Provide timely inputs to Leadership on performance issues, recommendations to improve performance.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
Team Leader
Innovsource Services Private
08.2015 - 07.2018
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
CRE
Weavings Manpower Solutions Pvt. Ltd.
02.2013 - 06.2015
- - Spearheaded client relationship management initiatives, enhancing customer satisfaction and contributing to a 15% increase in client retention over a two-year period.
- - Developed and implemented strategic credit risk assessment procedures, reducing loan default rates by 10% while ensuring compliance with regulatory standards.
- - Collaborated cross-functionally to streamline loan processing operations, improving turnaround time by 20% and boosting overall operational efficiency.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
Education
MBA - Marketing
AMRIT
Vijayawada 04.2001 -
Bachelor of Technology - Information Technology
VITS
Karimnagar, India 04.2001 -
Skills
Sales
Marketing
Business Development
Man Management
Team Building
Business Planning
Sales team supervision
Sales training
KPI tracking
Team building
Sales reporting
Market trend analysis
Problem-solving aptitude
Time management
Direct sales
Promotional sales events
Performance evaluations
Territory management
Timeline
Area Sales Manager
SBI Card
09.2022 - Current
Relationship Manager
Innovsource Services
08.2018 - 09.2022
Team Leader
Innovsource Services Private
08.2015 - 07.2018
CRE
Weavings Manpower Solutions Pvt. Ltd.
02.2013 - 06.2015
MBA - Marketing
AMRIT
04.2001 -
Bachelor of Technology - Information Technology
VITS
04.2001 -