Kat Schaub
Whitestown
Summary
Highly motivated Senior Sales Associate able to leverage strong planning, problem-solving and customer service skills to achieve demanding sales objectives. Successful at cultivating and deepening relationships for a loyal account base. Ready to apply years of experience.
Sales professional with focus on delivering results and maintaining high standards. Adept at developing and executing sales strategies that align with business objectives. Reliable team player who adapts to changing market conditions and prioritizes relationship building and effective communication.
Overview
14
14
years of professional experience
Work History
Senior Sales Lead
Gucci
09.2020 - 01.2022
- Maximized profitability through upselling strategies and customized solutions tailored to individual client needs.
- Fostered a culture of accountability and high performance within the sales team by setting clear expectations, tracking progress regularly, and celebrating successes.
- Maintained a deep understanding of product offerings and industry trends to serve as a trusted advisor to clients.
- Drove results through consistent prospecting activities such as client reach out, emails ,texting and calling networking events.
Sales Lead
Coach
10.2012 - 10.2020
- Built strong client relationships and provided high value-adding services
- Asking appropriate open-ended questions to uncover needs/ wants
- Used POS system to process sales, returns, online orders and gift card activations
- Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention
- Offered each customer high level, personal service and polite support to boost sales and customer satisfaction
Assistant Manager
Coach
04.2011 - 04.2015
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Supported staff development and goal attainment by focusing on skill development and job satisfaction
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
Full Time Sales Associate
Coach
08.2007 - 08.2011
- Successfully assisted clients with product selections and purchases
- Built rapport with clients by asking open ended questions and utilizing effective listening skills
- Proven track record of success in an energetic quota driven environment
- Maintained strong client relationships to ensure future business and maximum productivity
Education
High School Diploma -
Laguna Beach High School
Laguna Beach, CA1996
Skills
- Relationship building and management
- Client development
- Store displays
- Excellent work ethic
- High energy
- Multi-tasking strength
- Over 12 years of exceptional client service
Timeline
Senior Sales Lead
Gucci
09.2020 - 01.2022
Sales Lead
Coach
10.2012 - 10.2020
Assistant Manager
Coach
04.2011 - 04.2015
Full Time Sales Associate
Coach
08.2007 - 08.2011
High School Diploma -
Laguna Beach High School
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