Kathiravan R
Chennai
Summary
Practical Consultant with expertise in managing priorities to meet deadlines and realize high-quality outcomes. Committed to establishing credibility and developing relationships with associates and managers. Strong conceptual thinking skills and new concepts acquisition.
Overview
13
13
years of professional experience
1
1
Certification
Work History
HRSS - Consultant
Capgemini Technologies India Pvt Ltd
Chennai
05.2016 - Current
- Iconnect Approvals: Personal information, Education Information, Experience Information, Changing for Supervisor, and appraiser requests.
- ITSM, Service central, and BMC Tickets: We had different groups in ITSM, Service central, and BMC, so we should close tickets within 3 business working days for all types of categories tickets.
- CWID Creation: I will create CWID only for vendors, interns, and non-FS employees to access the iConnect for bus pass-related and expenses purposes.
- Working in HRMS (Oracle Applications).
- Domestic transfer location changing in HRMS, supervisor and appraiser details in HRMS, payroll report every month, change the email ids, file audit for onboarding documents, updating employee information in HRMS.
- Location support for HR operations team, exit clearances query handling, distribution of HR letters.
- SAP (MyConnect activities): Employee data review and update (Personal & professional), Updating for payroll-related inputs, Handling ITSM, Neo cases, and Service central, Advance general tickets, Prepare for the helpdesk reports (MyC Neocase, ITSM, and Service central reports)
- BGV Process (Std & Project): Handling eight vendors for employee background verification process, managing five people in my team, clear purpose, goals, and expectations for the team, building trust among team members, holding regular planning and review meetings, coordinating with vendors for regular follow-ups, reports, and trackers.
- Vendor Invoice Validation and approval for BGV, Project, and UAN Cases:
- Responsible for managing vendor invoice validation for BGV, project, and UAN cases, overseeing seven vendors and multiple invoice trackers, ensuring timely approval, and coordinating with vendors and the invoice team to resolve discrepancies.
Senior Executive
Matrix Business Services India Pvt Ltd
Chennai
09.2011 - 01.2016
- Coordinating with the client, building and maintaining client relationships, and providing efficient and quality service delivery.
- Pre-screening the background verification forms to ensure complete details and supporting documents are provided by the employees, and to coordinate with the client SPOC regarding insufficient details.
- Scrutinize the docs and details provided by the employees for fake companies, fake universities, or fake docs and immediately intimate the client if found any
- Processing the background verification forms as per the client's requirements for different checks like address, education, prior employments, reference, criminal record, India, and global database search.
- Responsible for database management and status updating.
- Responsible for assigning the cases to different divisions of the Operations team and coordinating with them to ensure that the cases are completed within the stipulated time by rigorous follow-up.
- Analyzing the reports, looking out for discrepancies between the details furnished by the employees and the verified details, and reporting the discrepancy, if any, to the client immediately.
- Quality audit, the checks conducted by the analysts, and finalize the compiled reports.
- Delivering the final reports after Quality Check and ensuring the TAT and Quality are met as per the SLA.
- MIS reporting to the clients and the management on a regular basis, aiding decision making.
- Additional responsibilities in Client location: Responsible for vendor and Client relationship management. Perform quality checks on the vendor database(s) to ensure Background Verifications are complete and data is recorded correctly. Maintaining all the employee personal files in order to verify their background details of the Candidates (Internal and External Candidates). As per client requirement, providing the audit data on a monthly basis.
Education
MBA - Human Resources
Lord Venkateswara Engg College (Anna University)
Chennai06.2010
Bsc - Statistics
Periyar EVR College (Bharathidasan University)
Trichy05.2008
Skills
- Employee relations
- Human resources information software (HRMS)
- MyConnect (SAP)
- Team work and collaboration
- Team Leadership
- Vendor management
- MS Office
- Quality Assurance
- Process Improvement
- Work Planning and Prioritization
- Goal Setting
Certification
- Achieved Yellow Belt certification, demonstrating proficiency in process improvement methodologies.
Languages
- English
- Tamil
Hobbies
- Writing Poetry & Stories
Timeline
HRSS - Consultant
Capgemini Technologies India Pvt Ltd
05.2016 - Current
Senior Executive
Matrix Business Services India Pvt Ltd
09.2011 - 01.2016
- Achieved Yellow Belt certification, demonstrating proficiency in process improvement methodologies.
MBA - Human Resources
Lord Venkateswara Engg College (Anna University)
Bsc - Statistics
Periyar EVR College (Bharathidasan University)
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