Kathiravan V
Mambakkam
Summary
Dedicated Finance and Operations Professional with expertise in O2C and R2R processes. Delivered exceptional customer service and effectively managed multiple tasks while ensuring timely operations. Committed to enhancing customer experiences and operational efficiency.
Overview
13
13
years of professional experience
Work History
RTR Finance Expert
DHL Global Forwarding and Freight
Thoraipakkam
07.2024 - Current
- Performing the month-end, quarter-end, and year-end financial close process, ensuring the accuracy and timeliness of financial reports.
- Specialized in performing accurate Bank Reconciliation on weekly basis and to identify pits and points and gaps in Reconciliation.
- Preparing Balance sheet reports and P&L for management review on monthly basis.
- Preparing Journal Entries and GL Reconciliation.
- Performed account reconciliations, identified discrepancies, and implemented corrective actions to improve data accuracy.
- Created financial reports and conducted reconciliations.
- Adopted towards the change management & updated on latest changes in process & management.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Worked with cross-functional teams to achieve goals.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Assistant Manager - Finance OTC
DHL Global Forwarding and Freight
Chennai
04.2018 - 06.2024
- Managed daily operations for logistics and freight forwarding processes.
- Coordinated shipments and ensured timely delivery of goods.
- Supervised team members and provided training on best practices.
- Implemented process improvements to enhance operational efficiency.
- Developed relationships with clients to understand their logistics needs.
- Analyzed shipment data to optimize resource allocation and routing.
- Assisted in budget management and cost control initiatives.
- Managed daily operations to maintain efficiency and support team performance. including scheduling shifts, assigning duties.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Coordinated training sessions to enhance team proficiency and performance. for new hires to familiarize them with the workplace environment.
- Established processes for monitoring customer satisfaction levels.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Delegated responsibilities to ensure project timelines were met. and monitored performance of project personnel.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Implemented quality control measures to uphold company standards.
Senior Process Associate - OTC
Hewlett Packard
Chennai
01.2013 - 03.2018
- CMD & Credit Management - Review credit application for DHL customers which includes creation of customer accounts, credit review with support of credit agency reports (DNBi, Cortera, Credit safe & Equifax), credit appraisal, proposal and approval.
- Annual Credit Review activities and recommend credit based on yearly sales figures.
- Preparing credit overun report on weekly basis to identify risk customers and distribute report to sales team, stations and stakeholders to identify credit postion of each customer's.
- Filing bankruptcy for customers and initiate writeoff for the outstanding invoices and cordinate with legal team with the proof of claim.
- Cash Application - download bank statement and identify customer invoices to post the received cash payments.
- Adjustment entries posting for partial payments.
- Streamlined process workflows to enhance operational efficiency across departments.
- Collaborated with cross-functional teams to implement new software systems.
- Mentored junior staff on best practices and process improvements.
- Monitored team performance and provided coaching when needed.
- Created reports on process performance metrics for senior management review.
- Collaborated with team members on projects related to process optimization initiatives.
- Developed and implemented process improvement initiatives to reduce customer wait times.
- Performed root cause analysis on identified issues impacting customer experience or process performance.
- Resolved escalated issues from customers in a timely manner while ensuring satisfaction with solutions provided.
Education
Bachelor of Commerce -
DRBCCC Hindu College
HSC -
Vijayantha Model Higher Secondary School
SSLC -
Penguin Matriculation school
Skills
- Team Handling
- Financial Reporting
- Balance sheet Reconciliations
- Fixed Assets
- GL Accounting
- Bank Reconciliation
- Auditing
- Credit Management
- Billing and Invoicing
- Cash postings
- AR Collections
- Microsoft Office Suite
- Leadership
- Financial reporting
Accomplishments
- Awarded 'Xtra Mile for the final Quarter 2025'
- Awarded 'Trail Blazer Award for the Quarter 2024'
- Awarded 'Xtra mile Award for the Quarter 2025'
Personal Information
Date of Birth: 06/12/86
Languages
- Tamil
- English, Full Professional Proficiency
- Tamil, Full Professional Proficiency
Associations And Certificates
- Tally ERP 9 Level 1
- Freight forwarding specialist.
- Certified Cargo Wise One Expert.
- Certified international freight forwarder trainings.
Timeline
RTR Finance Expert
DHL Global Forwarding and Freight
07.2024 - Current
Assistant Manager - Finance OTC
DHL Global Forwarding and Freight
04.2018 - 06.2024
Senior Process Associate - OTC
Hewlett Packard
01.2013 - 03.2018
Bachelor of Commerce -
DRBCCC Hindu College
HSC -
Vijayantha Model Higher Secondary School
SSLC -
Penguin Matriculation school