Kathiresan M
Functional Consultant
Bangalore
Summary
Insightful, results-driven, and solutions-oriented Analyst with experience leading cross-functional teams to plan, build, launch and manage world-class SaaS innovations. Blend technology skills with extensive Agile/Scrum experience, a marketing orientation, and analytical abilities to evolve product strategy. Proficient in designing solutions to improve business processes and capable of understanding the business issues/requirements quickly. Prioritize and manage multiple projects within specifications and deliver quality results.
KEY COMPETENCIES AND STRENGTHS
- Strong business engagement and collaboration.
- Outstanding ability to analyze market segments and identify functionalities/verticals which adds value to the product.
- Efficient at managing the teams and liaising relations with external associates.
- Highly creative and skilled at experimenting with innovative ideas.
- Defining and documenting business requirements.
- Hands on experience in following effective business design and product development methodologies.
- Strong communication and work ethics.
- Self-confident, quick learner, detail oriented and dependable.
- Certified PSPO.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Functional Consultant
Algonomy
Bengaluru
07.2021 - Current
- Determined proper methodologies and procedures to use based upon project specifications.
- Liaised between IT infrastructure team and other personnel to assist with resolution of system issues.
- Developed, configured and tested applications for accurate alignment with project standards.
- Wrote effective documentation for each client system to deliver comprehensive sets of requirements and alignment with business objectives.
- Established priorities and drove accountability for assigned initiatives, providing leadership.
- Worked with key internal partners to distill complex concepts into pragmatic and simplified solutions.
- Developed and implemented reports and presentations for key stakeholders and senior management.
- Professionally interacted with clients to assess business requirements and determine software needs.
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Developed diagrams to describe and lay out logical operational steps.
- Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Collaborated with upper management to drive strategy and implement new processes.
Lead Product Analyst
Mystifly Consulting
Bengaluru
03.2017 - 06.2021
- Led API Integration workshops to define and streamline customer integration flow.
- Successfully implemented Mystifly API's to clients and consumed third party API's in to Mystifly's system to enhance performance and content.
- Hands on experience with API Validation, Integration and Testing.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Used coordination and planning skills to achieve results according to schedule.
- Participated in team-building activities to enhance working relationships.
- Created plans and communicated deadlines to complete projects on time.
- Led projects and analyzed data to identify opportunities for improvement.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Resolved problems, improved operations and provided exceptional service.
- Increased customer satisfaction by resolving issues.
Senior Business Analyst
Travel Centric Technologies
Bengaluru
11.2016 - 03.2017
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
- Mentored teams and streamlined techniques through evolution of delivery cycles, establishing documentation framework to support agile methodology implementations.
- Evaluated trends to understand competitive environments and assess current strategies.
- Surveyed clients to ascertain requirements and expectations for product.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Identified process inefficiencies through gap analysis and outlined sensible solutions.
Senior Systems Analyst
Sonata Software
Bengaluru
07.2015 - 08.2016
- Identified areas of possible system improvement to enhance overall business performance.
- Provided client support on system operation and troubleshooting.
- Improved systems with addition of new features and infrastructure.
- Developed diagrams to describe and lay out logical operational steps.
- Gathered requirements and performed gap analysis through design workshops with users.
- Assessed business requirements to create focused solutions.
- Discovered root causes of problems and identified appropriate solutions.
- Defined and documented scope of projects for distribution to team.
- Performed system analysis, documentation, testing, implementation and user support for platform transitions.
Senior Implementation Consultant
Cross Domain Technologies
Bengaluru
06.2014 - 06.2015
- Evaluated and defined internal and customer needs, implementing processes to address requirements.
- Successfully implemented HCM and Payroll products for clients with good quality and agreed SLA
- Organized project implementation resources and leveraged expertise to assist organizational rollout.
- Cultivated project timelines, documentation, processes and updates to develop and manage tactical plans.
- Led custom product training and deployment to meet organizational goals.
- Coordinated and managed internal projects and assignments to deliver seamless rollout.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Developed diagrams to describe and lay out logical operational steps.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
Implementation Consultant
Bitla Software
Bengaluru
11.2011 - 05.2014
- Focused solutions on industry-specific workflow, client base and protocols, tailoring implementations to client needs.
- Evaluated implementation personnel training procedures, taking customer feedback and overall system performance metrics into account when designing training guidelines.
- Communicated effectively with third-party personnel involved in implementation efforts, coordinating activities to maximize progress.
- Offered client training services via on-site and online interaction to streamline onboarding process for newly implemented systems.
- Served as project driver and authoritative source for customers implementing HMS and Travel Solutions.
- Coached, mentored and developed implementation managers by teaching best practices and protocols to reduce discrepancies.
- Processed client satisfaction reports for completed implementation, analyzing data to discover possible areas of improvement in future projects.
- Authored user documentation to help train third-party personnel on Implementation process.
- Explained complex, technology-related issues in basic, understandable terms to clients.
- Assessed project scope to confirm details and understand customer expectations in advance.
- Documented specialized data and requirements to address business demands.
Assistant Team Lead
Quscient Technologies
Chennai
06.2010 - 09.2011
- Coordinated weekly meetings for internal and external groups.
- Developed process improvements and offered actionable solutions to correct recurring issues.
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Initiated timely response to emails, voicemails and written correspondence.
- Managed team workload to reach targets for specific tasks.
Education
B.E - Computer Science And Engineerign
Dhaanish Ahmed College of Engineering
Chennai 09.2006 - 11.2010
Higher Secondary - Biology With Maths
Saraswathy Venkataraman Metric Higher Sec Sch
Chennai 07.2005 - 05.2006
10th Std - General
Smt. Malathy Matriculation Sch
Chennai 05.2003 - 06.2005
Skills
Business process understanding
Client interaction
Workflow configuration
Project scope analysis
Client training
Technical Analysis
Decision-Making
Multitasking Abilities
Attention to Detail
Analytical and Critical Thinking
Flexible and Adaptable
Problem-Solving
Teamwork and Collaboration
Excellent Communication
Team communication
Software system design
Self-Motivated
Training and Development
Certification
Certified PSPO
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Certified PSPO
01-2022
Functional Consultant
Algonomy
07.2021 - Current
Lead Product Analyst
Mystifly Consulting
03.2017 - 06.2021
Senior Business Analyst
Travel Centric Technologies
11.2016 - 03.2017
Senior Systems Analyst
Sonata Software
07.2015 - 08.2016
Senior Implementation Consultant
Cross Domain Technologies
06.2014 - 06.2015
Implementation Consultant
Bitla Software
11.2011 - 05.2014
Assistant Team Lead
Quscient Technologies
06.2010 - 09.2011
B.E - Computer Science And Engineerign
Dhaanish Ahmed College of Engineering
09.2006 - 11.2010
Higher Secondary - Biology With Maths
Saraswathy Venkataraman Metric Higher Sec Sch
07.2005 - 05.2006
10th Std - General
Smt. Malathy Matriculation Sch
05.2003 - 06.2005