Summary
Overview
Work History
Education
Skills
Certification
Work Availability
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Timeline
BusinessAnalyst
Kathiresan M

Kathiresan M

Functional Consultant
Bangalore

Summary

Insightful, results-driven, and solutions-oriented Analyst with experience leading cross-functional teams to plan, build, launch and manage world-class SaaS innovations. Blend technology skills with extensive Agile/Scrum experience, a marketing orientation, and analytical abilities to evolve product strategy. Proficient in designing solutions to improve business processes and capable of understanding the business issues/requirements quickly. Prioritize and manage multiple projects within specifications and deliver quality results.

KEY COMPETENCIES AND STRENGTHS

  • Strong business engagement and collaboration.
  • Outstanding ability to analyze market segments and identify functionalities/verticals which adds value to the product.
  • Efficient at managing the teams and liaising relations with external associates.
  • Highly creative and skilled at experimenting with innovative ideas.
  • Defining and documenting business requirements.
  • Hands on experience in following effective business design and product development methodologies.
  • Strong communication and work ethics.
  • Self-confident, quick learner, detail oriented and dependable.
  • Certified PSPO.

Overview

12
12
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Functional Consultant

Algonomy
Bengaluru
07.2021 - Current
  • Determined proper methodologies and procedures to use based upon project specifications.
  • Liaised between IT infrastructure team and other personnel to assist with resolution of system issues.
  • Developed, configured and tested applications for accurate alignment with project standards.
  • Wrote effective documentation for each client system to deliver comprehensive sets of requirements and alignment with business objectives.
  • Established priorities and drove accountability for assigned initiatives, providing leadership.
  • Worked with key internal partners to distill complex concepts into pragmatic and simplified solutions.
  • Developed and implemented reports and presentations for key stakeholders and senior management.
  • Professionally interacted with clients to assess business requirements and determine software needs.
  • Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
  • Analyzed existing systems and databases and recommended enhancements to solve business needs
  • Communicated and explained business requirements to team members to understand and implement functional demands.
  • Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
  • Developed diagrams to describe and lay out logical operational steps.
  • Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
  • Collaborated with upper management to drive strategy and implement new processes.

Lead Product Analyst

Mystifly Consulting
Bengaluru
03.2017 - 06.2021
  • Led API Integration workshops to define and streamline customer integration flow.
  • Successfully implemented Mystifly API's to clients and consumed third party API's in to Mystifly's system to enhance performance and content.
  • Hands on experience with API Validation, Integration and Testing.
  • Managed team of employees, overseeing hiring, training and professional growth of employees.
  • Used coordination and planning skills to achieve results according to schedule.
  • Participated in team-building activities to enhance working relationships.
  • Created plans and communicated deadlines to complete projects on time.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Resolved problems, improved operations and provided exceptional service.
  • Increased customer satisfaction by resolving issues.

Senior Business Analyst

Travel Centric Technologies
Bengaluru
11.2016 - 03.2017
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
  • Mentored teams and streamlined techniques through evolution of delivery cycles, establishing documentation framework to support agile methodology implementations.
  • Evaluated trends to understand competitive environments and assess current strategies.
  • Surveyed clients to ascertain requirements and expectations for product.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Identified process inefficiencies through gap analysis and outlined sensible solutions.

Senior Systems Analyst

Sonata Software
Bengaluru
07.2015 - 08.2016
  • Identified areas of possible system improvement to enhance overall business performance.
  • Provided client support on system operation and troubleshooting.
  • Improved systems with addition of new features and infrastructure.
  • Developed diagrams to describe and lay out logical operational steps.
  • Gathered requirements and performed gap analysis through design workshops with users.
  • Assessed business requirements to create focused solutions.
  • Discovered root causes of problems and identified appropriate solutions.
  • Defined and documented scope of projects for distribution to team.
  • Performed system analysis, documentation, testing, implementation and user support for platform transitions.

Senior Implementation Consultant

Cross Domain Technologies
Bengaluru
06.2014 - 06.2015
  • Evaluated and defined internal and customer needs, implementing processes to address requirements.
  • Successfully implemented HCM and Payroll products for clients with good quality and agreed SLA
  • Organized project implementation resources and leveraged expertise to assist organizational rollout.
  • Cultivated project timelines, documentation, processes and updates to develop and manage tactical plans.
  • Led custom product training and deployment to meet organizational goals.
  • Coordinated and managed internal projects and assignments to deliver seamless rollout.
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
  • Developed diagrams to describe and lay out logical operational steps.
  • Communicated and explained business requirements to team members to understand and implement functional demands.
  • Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.

Implementation Consultant

Bitla Software
Bengaluru
11.2011 - 05.2014
  • Focused solutions on industry-specific workflow, client base and protocols, tailoring implementations to client needs.
  • Evaluated implementation personnel training procedures, taking customer feedback and overall system performance metrics into account when designing training guidelines.
  • Communicated effectively with third-party personnel involved in implementation efforts, coordinating activities to maximize progress.
  • Offered client training services via on-site and online interaction to streamline onboarding process for newly implemented systems.
  • Served as project driver and authoritative source for customers implementing HMS and Travel Solutions.
  • Coached, mentored and developed implementation managers by teaching best practices and protocols to reduce discrepancies.
  • Processed client satisfaction reports for completed implementation, analyzing data to discover possible areas of improvement in future projects.
  • Authored user documentation to help train third-party personnel on Implementation process.
  • Explained complex, technology-related issues in basic, understandable terms to clients.
  • Assessed project scope to confirm details and understand customer expectations in advance.
  • Documented specialized data and requirements to address business demands.

Assistant Team Lead

Quscient Technologies
Chennai
06.2010 - 09.2011
  • Coordinated weekly meetings for internal and external groups.
  • Developed process improvements and offered actionable solutions to correct recurring issues.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Initiated timely response to emails, voicemails and written correspondence.
  • Managed team workload to reach targets for specific tasks.

Education

B.E - Computer Science And Engineerign

Dhaanish Ahmed College of Engineering
Chennai
09.2006 - 11.2010

Higher Secondary - Biology With Maths

Saraswathy Venkataraman Metric Higher Sec Sch
Chennai
07.2005 - 05.2006

10th Std - General

Smt. Malathy Matriculation Sch
Chennai
05.2003 - 06.2005

Skills

    Business process understanding

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Certification

Certified PSPO

Work Availability

monday
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morning
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Certified PSPO

01-2022

Functional Consultant

Algonomy
07.2021 - Current

Lead Product Analyst

Mystifly Consulting
03.2017 - 06.2021

Senior Business Analyst

Travel Centric Technologies
11.2016 - 03.2017

Senior Systems Analyst

Sonata Software
07.2015 - 08.2016

Senior Implementation Consultant

Cross Domain Technologies
06.2014 - 06.2015

Implementation Consultant

Bitla Software
11.2011 - 05.2014

Assistant Team Lead

Quscient Technologies
06.2010 - 09.2011

B.E - Computer Science And Engineerign

Dhaanish Ahmed College of Engineering
09.2006 - 11.2010

Higher Secondary - Biology With Maths

Saraswathy Venkataraman Metric Higher Sec Sch
07.2005 - 05.2006

10th Std - General

Smt. Malathy Matriculation Sch
05.2003 - 06.2005
Kathiresan MFunctional Consultant