Kaushal Kr. Chaudhary
Senior Executive
Summary
Seeking customer handling role at both corporate and individual levels. I come with an extensive experience of more than 7 years in sales and operations. In sales I have successfully handled B2B and B2C level clientage, while in operations I have handled order fulfillment of major e-commerce platform of the country through the roles I have been assigned by my employer.
Overview
9
9
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Senior Executive
MMTC-PAMP INDIA PVT. LTD.
07.2023 - 03.2025
- Company Overview: MMTC-PAMP India Pvt. LTD. Deals in the refining and trading of precious metals (gold and silver), and offering refinery services to jewelers, wholesalers, and corporate clients.
- Imparting on-the-job training to concerned staffs of counterpart e-commerce platforms to ensure fulfillment of orders placed by end-customers.
- Live rate updating for Pan-India centers for online platforms of corporates, wholesalers, jewelers, and traders.
- Listing products on e-commerce platforms like Amazon, Flipkart, the company's own online portal, etc.
- Performing detailed calculations of metal pricing for e-commerce platforms and establishing the daily inventory/stock to ensure fulfillment.
- Establishing extensive interdepartmental correspondences to ensure on-time product availability and dispatches.
- Alignment of support staff to resolve online customer complaints.
- Fulfillment of online orders under specified turnaround time.
Executive
MMTC-PAMP INDIA PVT. LTD.
09.2018 - 06.2023
- Invoicing for traders in a Pan-India location.
- Coordinating with the finance team for account reconciliation.
- Attending to calls for delivery and return issues of e-commerce orders.
- Handling the work pressure to process the order and delivery without any failure to breach the order on the online platform.
- Ensuring application of company's laid standard quality of work and closure of order processes, i.e., from invoicing to successful delivery to customers.
Relationship Manager
Religare Health Insurance Company Limited
08.2017 - 04.2018
- Online sales through calls and emails.
- Visiting key accounts frequently as part of sales follow-up.
- Generate revenue for the organization from new customers, as well as existing customers.
- Maintaining and developing relationships with existing customers in person, via telephone calls, and through emails.
- Follow-up payments are due from credit customers.
- Strict adherence to meeting monthly targets.
Sales Executive
Desire Pest Control Pvt Ltd.
07.2016 - 06.2017
- Meeting with the contractor, builder, architect, and engineer to generate new business.
- Listening to customer requirements and presenting products and services as part of sales.
- Maintaining and developing relationships with existing customers in person, via telephone calls, and through emails.
- Cold calling to arrange meetings with potential customers to prospect for new business.
Education
MBA - Marketing & Finance
ABES EC Department of Business Administration
Ghaziabad, Uttar-Pradesh01.2016
B.Com. - undefined
Lucknow University
01.2013
12th Class - undefined
Maharana Pratap Inter Collage
Gorakhpur, Uttar Pradesh01.2010
10th Class - undefined
Dr. R.M.L.B.Inter Collage
Gorakhpur, Uttar Pradesh01.2008
Skills
Operating systems: Windows 7/10, MS office (Word, Excel & Power point)
E-commerce system adaptation
Manpower management for order fulfillment
Certification
Certification of Business game organized by All India Management Association.
Interests
Travelling & Cooking
CO-CURRICULARS:
Awarded first Rank in College for documentary Film in college fest Tejas-2015 on Save girl child. Coordinator for Orientation Program 2015 at ABES EC Ghaziabad, Uttar-Pradesh.
PROFESSIONALITY:
- Ability to make plan for target achievement.
- Capable of establishing good relationship with customers as well as with teammates.
- Capable of handling customer objection.
- Positive attitude, Self-motivation, adaptability and futuristic.
Timeline
Senior Executive
MMTC-PAMP INDIA PVT. LTD.
07.2023 - 03.2025
Executive
MMTC-PAMP INDIA PVT. LTD.
09.2018 - 06.2023
Relationship Manager
Religare Health Insurance Company Limited
08.2017 - 04.2018
Sales Executive
Desire Pest Control Pvt Ltd.
07.2016 - 06.2017
B.Com. - undefined
Lucknow University
12th Class - undefined
Maharana Pratap Inter Collage
10th Class - undefined
Dr. R.M.L.B.Inter Collage
MBA - Marketing & Finance
ABES EC Department of Business Administration
Similar Profiles
Jaideep Jaideep null
Manager –Operation at MMTC-PAMP India Pvt LtdManager –Operation at MMTC-PAMP India Pvt Ltd
MANMINDER SINGHMANMINDER SINGH
Senior Regional Sales Manager at MMTC PAMP INDIA PVT LTDSenior Regional Sales Manager at MMTC PAMP INDIA PVT LTD
Vinod KaushikVinod Kaushik
Project and Process Engineering Manager at MMTC-PAMP India Pvt LtdProject and Process Engineering Manager at MMTC-PAMP India Pvt Ltd
Purvi MongaPurvi Monga
Senior Executive at HCL TechnologiesSenior Executive at HCL Technologies
B PARTH SARATHIB PARTH SARATHI
Senior Executive at VOISSenior Executive at VOIS