Kaustav Ray

Led business process analysis for government projects, developing comprehensive SRS, use cases, test cases, and workflow diagrams.

Created detailed user manuals, requirement traceability metrics, and wireframes, ensuring project requirements are met.

Collaborated closely with cross-functional teams to ensure seamless project delivery.

Managed migration and implementation of a cloud-based platform, handling change management and stakeholder communications.

Worked with Microsoft SQL Server for data retrieval and automation tasks, optimizing workflow efficiency.

Conducted market research to identify business expansion opportunities for the tower crane industry in Hyderabad.

Managed stakeholder relationships and coordinated product demonstrations, increasing market presence.

Identified and developed new markets for machinery rental business.

Established relationships with key clients, while maintaining existing customer base.

Gathered and translated business requirements into technical documentation (BRDs, FRDs) for customer-facing applications.

Collaborated with project teams to ensure alignment between business goals and IT solutions, enhancing customer satisfaction.

Coordinated large-scale waste management and solar panel projects, ensuring on-time delivery and budget adherence.