Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic
KAVERI

KAVERI

BUSINESS ANALYST

Summary

Seasoned Business Analyst offering 8 years of banking industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.

Overview

8
8
years of professional experience

Work History

Business Analyst- Retail and Wholesale Banking

RBL Bank
New Delhi
10.2022 - 08.2023
  • Analyzed open orders, backlog, and sales data to provide sales team with insights.
  • Worked in Agile Scrum environment, assist in sprint call, daily standup call.
  • Requirement Gathering.
  • Documentations - understanding document, product backlog and user stories.
  • Produce weekly/ monthly and ad-hoc reports.
  • Build Platform features, user stories, and maintain backlog with priorities, using JIRA platform.
  • Maintenance of digital and offline operational reports and dashboards for stakeholders.
  • Data interpretation.
  • Reporting automation process.
  • Taking change requests and maintaining CR logs.

Business Analyst

IndusInd Bank Ltd
New Delhi
10.2018 - 09.2022
  • Responsible for creating and maintaining all requirement and project related requirement documentation - BRDs, FRDs etc.
  • Prioritize requirements and visualize the solution through creating wireframes.
  • Co-ordinate with development team and testing team for clarifying doubts, test case review and implementation.
  • Change Managementโ€“ Take up change requests, getting approval, impact analysis, maintaining CR log, follow- up with development team and ensuring delivery on time.
  • Experience in working in an Agile Scrum environment with ability to breakdown requirements into epics features and user stories.
  • Responsible for client presentation and user training.

Banking Operations Specialist

Yes Bank
New Delhi
07.2016 - 07.2018
  • Provide Customer service, Handling and monitoring all ๐—ถ๐—ป๐˜„๐—ฎ๐—ฟ๐—ฑ and ๐—ผ๐˜‚๐˜๐˜„๐—ฎ๐—ฟ๐—ฑ ๐—ฟ๐—ฒ๐—บ๐—ถ๐˜๐˜๐—ฎ๐—ป๐—ฐ๐—ฒ from and off the branch.
  • Handling daily customer request such as ๐——๐—— / ๐—ฃ๐—ข , ๐—ฅ๐—ง๐—š๐—ฆ / ๐—ก๐—˜๐—™๐—ง , ๐—ง๐—ฟ๐—ฎ๐—ป๐˜€๐—ณ๐—ฒ๐—ฟ ๐—ผ๐—ณ ๐—™๐˜‚๐—ป๐—ฑ๐˜€ , handling customer requests.
  • Cross selling to the existing customer like Life Insurance, General Insurance, Mutual funds, credit cards.
  • Handled Audit, Attending audit queries and ensuring timely closure of report within timelines. Operating ๐—ง๐—ฟ๐—ฎ๐—ฑ๐—ฒ and ๐—™๐—ผ๐—ฟ๐—ฒ๐˜… ๐—ง๐—ฟ๐—ฎ๐—ป๐˜€๐—ฎ๐—ฐ๐˜๐—ถ๐—ผ๐—ป๐˜€ .
  • Checking and scanning all account opening forms and Review Daily Accounts Opened.

Operations Manager

Kotak Mahindra Bank
New Delhi
04.2015 - 07.2016
  • Front desk officer: Handled RTGS/NEFT & Cheque transfer and managed teller counter.
  • Cheque Clearing ( ๐— ๐—œ๐—–๐—ฅ and ๐—ก๐—ผ๐—ป - ๐— ๐—œ๐—–๐—ฅ ), ๐——๐—— / ๐—ฃ๐—ข ๐—ต๐—ฎ๐—ป๐—ฑ๐—น๐—ถ๐—ป๐—ด .
  • Handling daily customer request such as ๐——๐—— / ๐—ฃ๐—ข , ๐—ฅ๐—ง๐—š๐—ฆ / ๐—ก๐—˜๐—™๐—ง , ๐—ง๐—ฟ๐—ฎ๐—ป๐˜€๐—ณ๐—ฒ๐—ฟ ๐—ผ๐—ณ ๐—™๐˜‚๐—ป๐—ฑ๐˜€ , handling customer requests, monthly audit of ATMs allotted to the branch.

Education

Post Graduation in Banking Management - Banking And Finance

Manipal University
Bangalore
06.2014 - 2015.04

Master of Science - Biotechnology

VIT University
Tamil Nadu
07.2009 - 2011.07

Bachelor of Science - Microbiology

Patna Women's College
Patna
07.2006 - 2009.07

XII Class -

D.A.V Public School
Patna
06.2003 - 2005.06

X Class -

D.A.V Public School
Patna
05.2003 - 2003.06

Skills

    Requirement Gathering

undefined

Software

AXURE

MS VISIO

JIRA

FINACLE

FLEX CUBE

Timeline

Business Analyst- Retail and Wholesale Banking

RBL Bank
10.2022 - 08.2023

Business Analyst

IndusInd Bank Ltd
10.2018 - 09.2022

Banking Operations Specialist

Yes Bank
07.2016 - 07.2018

Operations Manager

Kotak Mahindra Bank
04.2015 - 07.2016

Post Graduation in Banking Management - Banking And Finance

Manipal University
06.2014 - 2015.04

Master of Science - Biotechnology

VIT University
07.2009 - 2011.07

Bachelor of Science - Microbiology

Patna Women's College
07.2006 - 2009.07

XII Class -

D.A.V Public School
06.2003 - 2005.06

X Class -

D.A.V Public School
05.2003 - 2003.06

Similar Profiles

CREATE PROFILE
KAVERI BUSINESS ANALYST