Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Kavita Kaur

New Delhi

Summary

Dynamic customer care executive with a proven track record at IEnergizer, excelling in conflict resolution and effective communication. Adept at transforming customer complaints into positive experiences, leveraging strong research skills to enhance service delivery. Committed to fostering team collaboration and ensuring customer satisfaction through proactive engagement.

Overview

2
2
years of professional experience
6067
6067
years of post-secondary education

Work History

Customer care executive

IEnergizer
Delhi
04.2024 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Handled complaints and escalated complex cases to supervisors.

Education

Graduation Pursuing From Delhi University SOL
Delhi, India

Cirtificate Of Completion - English Speaking Course

Freedom English Academy
04.2022 - 04.2023

12th Passed From CBSE Board
Delhi, India

10th Passed From CBSE Board
Delhi, India

Skills

  • Customer service
  • Effective communication
  • Conflict resolution
  • Team collaboration
  • Time management
  • Research skills
  • Public speaking

Languages

Hindi
First Language
English
Intermediate (B1)
B1

References

References available upon request.

Timeline

Customer care executive

IEnergizer
04.2024 - Current

Cirtificate Of Completion - English Speaking Course

Freedom English Academy
04.2022 - 04.2023

Graduation Pursuing From Delhi University SOL

12th Passed From CBSE Board

10th Passed From CBSE Board
Kavita Kaur