Kavitha Govindarajan
Chennai
Summary
Motivated HR Learning and Development professional with hands-on experience in training and developing talent within the KPO sector, specifically in medical records management. With a solid understanding of healthcare industry processes, I specialize in designing and delivering comprehensive training programs that equip employees with the skills needed to excel in managing medical records, data privacy, and compliance. I am passionate about creating structured learning pathways that support process efficiency, ensure accuracy, and uphold industry standards. Dedicated to fostering a culture of continuous improvement, I leverage my skills in curriculum development, onboarding, and process optimization to enhance team performance and contribute to organizational success. Eager to collaborate with cross-functional teams to drive the development of top-tier talent in the KPO medical records space.
Overview
11
11
years of professional experience
Work History
Associate Trainer
PreludeSys
11.2023 - Current
- Assisted senior trainers in delivering training sessions and workshops for new hires and existing employees, ensuring effective knowledge transfer and skill development.
- Supported the development of training materials, content, and resources to align with organizational goals and enhance employee learning experiences.
- Coordinated with senior trainers to ensure that training sessions met company standards, goals, and compliance requirements.
- Assisted in tracking employee progress through training programs, providing feedback, and supporting performance improvement plans.
- Collaborated with HR to ensure smooth onboarding for new hires, helping them understand company policies, culture, and job expectations.
- Supported the development and maintenance of compliance training modules on the Learning Management System (LMS), ensuring all employees had access to required e-learning courses.
- Played a key role in coordinating campus recruitment activities, including assisting with interview scheduling, candidate communication, and providing logistical support for recruitment events.
- Collected and analyzed feedback from training sessions to help senior trainers refine content and improve the effectiveness of future training programs.
Records Analyst
PreludeSys
04.2023 - 10.2023
- Analyzed and summarized medical records to ensure accuracy, completeness, and compliance with regulatory standards
- Reviewed and extracted key information from patient records to create concise summaries for various purposes including insurance claims, legal cases etc
- Ensured the security, confidentiality, and integrity of summarized medical records in accordance with HIPAA regulations
- Developed standardized templates and processes for summarizing medical records, enhancing efficiency and consistency in documentation
- Generated comprehensive reports summarizing patient histories, treatments, and outcomes to support clinical decision-making and improve quality of care
- Participated in training sessions for new analysts, sharing best practices in medical record summarization and data integrity
- Conducted quality audits on summarized records to identify areas for improvement and ensure compliance with industry standards and organizational policies
Quality Executive
PreludeSys
08.2013 - 01.2016
- Reviewed and evaluated medical records summaries for adherence to established guidelines and standards
- Identified discrepancies and errors in summarized medical records and provided feedback for improvement
- Provided training to medical records summarization analysts on proper procedures, documentation, and compliance
- Ensured the security, confidentiality, and integrity of summarized medical records in accordance with HIPAA regulations
Education
Post Graduate Diploma - Human Resources
Madras School of Social Work
07.2025
Bachelor's of Science - Nursing
The Tamilnadu Dr. MGR Medical University
Chennai08.2010
Skills
- Training and Development (HR)
- Training Management
- Curriculum Development
- Presentation Skills
- On-the-job Training
- Blended Learning Techniques
- Compliance Training and e-Learning
- Talent Acquisition Support
- Performance Management
Accomplishments
Awarded Best Performer for successfully managing and handling New Hire Training
Languages
Tamil
English
Telugu
Intermediate (B1)
Personal Information
- Date of Birth: 02/11/88
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Timeline
Associate Trainer
PreludeSys
11.2023 - Current
Records Analyst
PreludeSys
04.2023 - 10.2023
Quality Executive
PreludeSys
08.2013 - 01.2016
Post Graduate Diploma - Human Resources
Madras School of Social Work
Bachelor's of Science - Nursing
The Tamilnadu Dr. MGR Medical University
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