Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kawalpreet Singh

Kawalpreet Singh

Hyderabad

Summary

Strategic and impact-driven professional with over 10 years of experience in education, digital learning, MIS operations, and telecom infrastructure. Currently leading Pan-India MIS and data systems at Naandi Foundation, managing teams across eight states, and supporting large-scale education programs. Proven track record in driving digital product enhancements, managing field operations, and ensuring high-quality program reporting. Previously led telecom operations with Ericsson and Indus Towers .

Overview

13
13
years of professional experience

Work History

Digital Learning Manager / Head of MIS (Pan India)

Naandi Foundation
09.2022 - Current
  • Pan-India Oversight (8 States, 23 Districts):
  • Leading a 50+ member team to manage MIS operations, program data, and digital learning initiatives for the Nanhi Kali project.
  • Spearheaded data collection and quality assurance for progress reports, assessments, attendance, profiling, dropout, and replacements.
  • Tech & System Development:
  • Coordinated with the Mahindra IT team on multiple system builds, UAT cycles, and digital feature rollouts.
  • Created and implemented SOPs for all digital workflows, dashboard reporting, and process automation.
  • Stakeholder Engagement:
  • Acted as the central point of contact for donor reporting, fund utilization dashboards, and custom data requests.
  • Supported project implementation using data-driven insights, and regular analytics reviews.
  • Earlier Role: Digital Learning Officer – Amritsar (2022):
  • Handled field ops, govt. Coordination, CA recruitment/training, dropout validation, and community engagement events like Toofaan Games.
  • Ensured regular updates to MIS portals and supported field staff with digital tools and tech troubleshooting.

Surveillance Manager

Magellan Telecom Pvt. Ltd.
01.2019 - 01.2022
  • Managed telecom site uptime, alarm integration, EB restoration, and vendor compliance for Indus Towers.
  • Led site audits, DG/SMPS maintenance, and field team coordination and handled operations .

Field Service Officer

Ericsson India Pvt. Ltd. (via Aerial Telecom)
01.2013 - 01.2016
  • Oversaw BTS alarms, site commissioning, and RAN optimization for 2G/3G/4G networks.
  • Coordinated with Airtel, NOC, and OSP teams for smooth operations.
  • Managed switch logs, site performance, and transmission equipment audits.

Education

B.Tech - Electronics & Communication

PTU
01.2019

Skills

  • MIS & Data Leadership (Pan India)
  • Team & Capacity Building (50 Staff)
  • Donor & Stakeholder Reporting
  • IT Builds, SOPs, & UAT
  • Microsoft Excel, SQL, PowerPoint
  • Data analysis
  • Team leadership
  • Multitasking

Timeline

Digital Learning Manager / Head of MIS (Pan India)

Naandi Foundation
09.2022 - Current

Surveillance Manager

Magellan Telecom Pvt. Ltd.
01.2019 - 01.2022

Field Service Officer

Ericsson India Pvt. Ltd. (via Aerial Telecom)
01.2013 - 01.2016

B.Tech - Electronics & Communication

PTU

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Kawalpreet Singh