KC Benjamimn
Delhi
Summary
Dedicated professional at CSC and Metlife Global Operations Support Centre, excelling in customer satisfaction and team collaboration. Mastered new technologies swiftly, enhancing operational efficiency. Known for a friendly demeanor and adaptability, consistently volunteered for extra shifts, showcasing dependability and a commitment to excellence.
Demonstrates strong teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
16
16
years of professional experience
Work History
Professional 1
CSC
11.2016 - 06.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively,
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked in night, weekend shifts.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Associate
Metlife Global Operations Support Centre
04.2008 - 10.2016
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services
Education
Bachelor of Arts -
Motilal College, Delhi University
New Delhi, India04-1993
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Dependable and Responsible
- Flexible and Adaptable
- Calm Under Pressure
Timeline
Professional 1
CSC
11.2016 - 06.2024
Associate
Metlife Global Operations Support Centre
04.2008 - 10.2016
Bachelor of Arts -
Motilal College, Delhi University
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