Keerthiga Subashini K
Business Operations Senior Analyst
Bengaluru
Summary
Experienced Business Analyst with 10+ years expertise in Product Lifecycle Management (PLM) and Engineering Change Management (ECM). Specializes in driving efficiency through New Product Introduction (NPI) and Sustenance processes for the Manufacturing Industry. Skilled in Bill of Material (BOM) structuring, Manufacturer Change Notice (MCN), End of Life (EOL), Last Time Buy (LTB), Test Orders, and RoHS/Battery/Country compliance processes. Proven ability to manage complex projects, collaborate with key stakeholders, and achieve successful project outcomes that align with organizational objectives.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Senior Business Operations Analyst
Accenture
Bengaluru
07.2021 - Current
- Interacted with internal customers to understand business needs and translate into requirements and project scope
- Skilled in PLM processes, including ECO, MCO, and Deviations. Proficiently executed releases for high-level TLAs, racks, machines, and requisite parts
- Singularly managed "Supplier Collaboration" activity during a critical period, ensuring seamless continuity despite limited support and achieving 100% streamlining efficiency
- Trained and mentored 10 new hires, fostering their ability to work autonomously. Conducted multiple Agile process training sessions to promote team-wide understanding and adoption
- Developed process documents for multiple workflows, addressing gaps in documentation and improving operational efficiency
Product Engineer
Tata Consultancy Services ltd
Bengaluru
05.2013 - 06.2021
- Demonstrated expertise in creating commodity and non-commodity parts to meet design requirements, while also collaborating with stakeholders to add them to the Agile PLM database
- Proficiently utilized the Agile PLM tool to manage Bill of Materials (BOM) structuring, analysis, and processing of Engineering Change Orders (ECOs), Manufacturing Change Orders (MCOs), Deviations, Alternate Sourcing, BoM risk mitigation, and FFF analysis
- Successfully implemented 300+ MCOs to add alternate sourcing for 400 high-risked parts, thereby reducing supply chain risks and improving product availability
- Conducted compliance data updates for 500+ parts by collecting and organizing compliance documents, such as CoC and DCF, from various part manufacturers, ensuring compliance with regulations and standards
- Streamlined change management processes by generating change approval reports, coordinating with supply chain management teams and Contract Manufacturers (CMs), and ensuring timely approval and implementation of change orders
- Authored comprehensive process documents and work instructions, which were released in a controlled environment, enabling teams to work efficiently and consistently
- Analyzed inventory, forecasted demand, analyzed backlog and orderability, and processed 100+ End of Life (EOL) ECOs, facilitating efficient product lifecycle management
- Worked on Test orders in ordering workspace(Product Configuration) for products to ensure it is properly set up in both front and back end
Education
B.Tech - Mechatronics
SASTRA University
Thanjavur 07.2008 - 04.2012
Accomplishments
- Achieved a 97.5% reduction in organizational operating costs by expertly streamlining processes, demonstrating exceptional cost management skills
- Received the "Business Excellence" Award for two consecutive years in recognition of outstanding contributions to the organization, documenting, redesigning, and improving business processes, and driving operational excellence
- Led a high-performing team to achieve more than 95% of Service Level Agreements (SLAs) by proactively streamlining business processes, identifying and addressing areas for improvement, and fostering a culture of continuous improvement
- Successfully implemented Agile methodologies within the team, resulting in more efficient workflows, greater team collaboration, and improved productivity
- Served as a process improvement lead for three years, spearheading efforts to achieve Green certification for over 15 projects, and identifying and implementing 25+ ideas to improve tools and processes, driving operational efficiency
Timeline
Senior Business Operations Analyst
Accenture
07.2021 - Current
Product Engineer
Tata Consultancy Services ltd
05.2013 - 06.2021
B.Tech - Mechatronics
SASTRA University
07.2008 - 04.2012
Technical Profile
-Oracle Agile PLM
-Client specific tools such as EOL Solution Center(ESC), Supplier Collaboration Platform(SCP),Cisco Commerce
Workspace (CCW),NPI Workspace, Inbiz, MCN and Configuration Workbench.
-Agile methodology
Technical Profile
- Oracle Agile PLM
- Client specific tools such as EOL Solution Center(ESC), Supplier Collaboration Platform(SCP),Cisco Commerce
- Workspace (CCW),NPI Workspace, Inbiz, MCN and Configuration Workbench.
- Agile methodology
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