Kesavulu M

To work in a challenging environment that provides opportunity to learn key technologies, be an effective team player in developing, managing projects and to be an asset for the organization by delivering to the best of my capabilities.

• Apple Inc, Infosys India Pvt ltd, SAP SD Consultant, Implementation(SAP ECC), 10/01/23, Present, Conducting workshops to gather the requirements and finalizing the scope of the requirements., To discuss with business process owner to define AS-IS process and To-Be process., Working on India rollout process like Trade in product on B2C., Update payment methods like Paytm and HDFC., Update payment offers., Work on AOC apple own consumption process.
• Sony India Pvt ltd, IBM India Pvt ltd, SAP SD Senior Consultant, Implementation(S/4 Hana Next Implementation Project, SAP ECC), 06/01/22, 09/30/23, As a S/4 HANA consultant implementation for the Global requirement on new SD developments in SAP S/4 Hana and ECC systems., Working on JIRA stories and maintained configuration changes in Functional specs., Conducting workshops to gather the requirements and finalizing the scope of the requirements., To discuss with business process owner to define AS-IS process and To-Be process., Converting the business requirements to functional specifications and documenting the solutions and use cases., Configuring the system based on the functional specifications., Configured End to End for third party process, intercompany process using the SO-PO-SO scenarios, pricing, output types., Setting up the partner profile for the inbound and outbound Idocs and configured VOE2 and VOE3 settings., Handled issues related to availability check, pricing, delivery, billing, pricing reports, output related changes., Working closely with the Master data team for the data migration., Preparing the test case template with the required test cases and performing unit test and system integration testing., Working closely with the cross functional teams from SAP PI, FI, MM, EWM and TM to support the required GAP solutions., Supporting business users to perform the UAT scripts and documenting the user manuals.
• Mercedes Benz India Pvt Ltd, IBM India Pvt Ltd, SAP SD Consultant, Rollout and Maintenance, 07/01/20, 05/31/22, Carried out SWT (SAP Work Template) Implementation of Enterprise structure and whole OTC process (Sales document type, item categories & Copy control) as per business needs., Configured new pricing procedure, condition types, access sequence and condition table., Expert in requirement gathering from customer and worked with ABAP team to work on the reports, smart form changes and enhancements., Performing regression testing for the coming rollouts, fixing bugs in the design issues., Custom process to integrate with Indian VAHAN portal., We update VAHAN Information to Govt portal on real time price update for all customers without dealer risk charges., We update real time data for all pipeline cars to show to retail customers., Involved to update the pipeline cars prices and exact delivery date in real time process., We send the data to down systems through SPROXY in real time data to update Peripheral system., We update the real time data from 21 update (Order confirmation) to user., We develop real time reports to update the retail information in to Indian VAHAN portal., Prepared functional specification documents for programming reviewed technical design documents and checklist to be included in the functional specification., Worked closely with ABAP team through development and testing of SD reports., Conducted unit and integration testing and created testing documents such as test cases and scenarios., Worked on JIRA stories and maintained configuration changes in Functional specs., Worked on Idocs and interfaces from Non-SAP to SAP and vice versa. Monitoring the IDOC’s and background jobs., Analyzing different error status of IDOC’s, edit IDOC’s if data missing and recycle., Analyzing background job fails and making the corrections if we found any invalid data., Identified some of the key and repetitive issues while handling the incidents and proposed a permanent fix as part of process improvement.
• Esteelauder, IBM INDIA PVT LTD., SAP SD Consultant, Support and Maintenance, 10/01/19, 06/30/20, Involved Resolution of tickets as per severity level of the issue., Successfully handled issues related to sales order blocks, delivery blocks and billing blocks., Handled issues related to sales order processing., To check the SPM order is created and posted successfully., To check sales order are created for each SPM document automatically., To Check the Pricing procedure for Each affiliate and brands., To run the 3114 program to update the cost., Debug the issue to validate the Z-program reports., To Sync up with ABAP team for all technical changes in PDF copies., Achieved on time support for all production issues as per SLA requirement & also achieved customer satisfaction., Analyzed the ticket, resolve the issues & update the ticket in various application, order processing and billing., Handling Incident tickets/Problem tickets and Change Requests., Given support on customer master data and material master data., Handled issues related to availability check, pricing, delivery and billing., Assisting in creating test cases and executing these/working with development team to resolve bugs/issues., Giving relevant information to the end users on product availability, features and users' manual as well as supporting the contact point for resolving system / functional issues related to the new system., Identify improvement areas to existing processes and suggest it to the client., Configured MTO, contract process, compliant process as per business requirement.
• GE RRB, Genpact India Pvt ltd, SAP SD Consultant, Implementation, 01/01/18, 10/31/19, As a team member involved in providing product support for SD application & enhancements called here as ISWR’/RICEFW., Achieved on time support for all production issues as per SLA requirement & also achieved customer satisfaction., Participated in Business BRD Discussions, Prepared Functional Specifications., Closely worked with ABAP & EDI Technical Teams in order to cater on Enhancements., Also, co-ordination with customers, committee analyzed requirement proposals of alternate solution & subsequent customization testing & documentation., Customization of new requirements identified., Preparation of Ageing and Key Matrix Analysis called as Monthly Deck for OTC team to present before ISBU (Business Managers of all regions)., Handles the CAB calls from OTC team for changes to be moved to prod., Handled Key ISWR called as Mexico System performance, where almost worked on all jobs and re-scheduled them to enhance the system performance which is otherwise down at peak hours., Also made Job Documentation for future use of the business., Worked on creation of Multiple Reports with ABAP for the business., Worked on SAP Queries (Reports)., Configured pricing procedures through condition tables, condition types, access sequences, condition records for automatic pricing during sales order processing and the billing stages.
• Microsoft LLC, Infosys/Unisys, SAP SD Consultant, Support Project, 11/01/14, 12/31/18, Conducted end-user workshops sessions to gather requirements and to understand the., Achieved on time support for all production issues as per SLA requirement & also achieved customer satisfaction., Analyzed the ticket, resolve the issues & update the ticket in various application, order processing, deliveries, billing & reports., Also, co-ordination with customers, committee analyzed requirement proposals of alternate solution & subsequent customization testing & documentation., Customization of new requirements identified., Modification in outputs & rework on pricing procedures EDI Process.