Keshav Bheke
Banker
Thane,MH
Overview
4
4
years of professional experience
Work History
Deputy Manager
ICICI Bank
02.2021 - Current
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Maintained knowledge on banking products and distribution to provide optimal service support with 360 degree of Banking solution.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Implemented effective communication strategies to maintain ongoing dialogue with clients, fostering long-term partnerships.
- Conducted comprehensive financial reviews for clients, assessing overall financial health and recommending adjustments as needed.
Marketing Research Intern
Webbyappy Digital Partners,
05.2020 - 06.2020
- Conducted consumer surveys and analyzed purchasing trends.
- Contributed to client presentations by preparing clear summaries of relevant research insights tailored to their specific business needs.
- Implemented survey designs and methodologies for collecting actionable quantitative data.
- Collaborated with team members to help expand marketing channels.
Education
MBA - Marketing
Indira Institute of Business Management
Mumbai 04.2001 -
Bachelor of Science - Computer Science
Mumbai University
Mumbai 04.2001 -
Timeline
Deputy Manager
ICICI Bank
02.2021 - Current
Marketing Research Intern
Webbyappy Digital Partners,
05.2020 - 06.2020
MBA - Marketing
Indira Institute of Business Management
04.2001 -
Bachelor of Science - Computer Science
Mumbai University
04.2001 -