Ketan Mathur
Gurugram
Summary
Senior Operations Analyst with over 5 years of experience leading cross-functional teams of 100+ personnel, delivering data-driven operational efficiency. Proficient in advanced analytics tools including Google Sheets, Cognos, and Google Analytics. Known for adaptability, strategic thinking, and maintaining composure in high-pressure environments while driving consistent performance improvements.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Operations Analyst
SPINNY
11.2021 - 09.2024
- Successfully led a team of ~100 evaluators in a supply vertical.
- Implemented RCA trackers to evaluate market sentiments, assess city performance. Increased inspection levels from 4.5K to 7K in Tier-2 channels.
- Created a dynamic logistics dashboard to oversee vehicle movement, resulting in savings on ICC.
- Introduced a roster project that enhanced on-ground productivity by 20% over 8 months through streamlined attendance procedures in the ground hierarchy.
Senior Operations Executive
CITYFURNISH
01.2019 - 10.2021
- Supervised ground operations across 10 warehouses, leading a team of over 200 staff members to facilitate efficient coordination and operational flow.
- Strategized daily routes for order fulfillment utilizing the fleet management software TOOKAN.
- Oversaw the logistics vendor portfolio from initial onboarding to payment approval, enhancing partnership effectiveness.
- Enhanced operational efficiency by optimizing processes, asset management, and implementing precise Standard Operating Procedures (SOPs) for the team.
Operations Assistant
ONN BIKES
01.2019
- Spearheaded the mapping of 24 E-bike stations within Jaipur's walled city utilizing Geo-charts and coordinates.
- Assisted the Cluster Manager in conducting daily trials of the E-Bike facility, overseeing scheduling, and ensuring customer satisfaction.
- Streamlined the optimization of 100 E-bike batteries (0.72 Kwh-Lion battery) to facilitate seamless transitions during the swapping process.
- 6 months
Education
Bachelor of Engineering - Mechanical
JECRC UNIVERSITY
Jaipur, India08-2018
Skills
- Google looker Dashboard
- Project Management Skills
- Advance Google Sheets & Google Apps Script
- Data Visualization and Dashboards with Excel and Cognos
- Inventory Software : Tigersheet, ODOO
- Creative Problem Solving Skills
- Google Data Studio
- Advanced Excel for Data Analysis
- Dashboarding Visualization
- DMAIC & Process improvements
Certification
- Data Visualization and Dashboards with Excel and Cognos, IBM 2025
- Advanced Excel for Data Analysis, IBM 2025
- Agile Scrum Certification, Udemy 2025
- JavaScript Bootcamp | CodeKaro, July 2023
- Advanced Excel | SkillNation, Jan 2023
Timeline
Senior Operations Analyst
SPINNY
11.2021 - 09.2024
Senior Operations Executive
CITYFURNISH
01.2019 - 10.2021
Operations Assistant
ONN BIKES
01.2019
Bachelor of Engineering - Mechanical
JECRC UNIVERSITY
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