Summary
Overview
Work History
Education
Skills
Certification
Timeline
Technical Cognizance
Disclaimer
Generic
Kethzia Joice Mani M

Kethzia Joice Mani M

IT
Chennai,Tamil Nadu

Summary

Technical Specialist with 5 + years of experience in Resources Management, Change Management, Incident Management, Project Coordination, Project Management. Having experience in HR Operations, exit process, Talent Supply Management. Having hands on experience in PeopleSoft HCM, ESA & Transaction tools. Have worked in Production Support (L1 & L2) environment. Quick learner and excellent team player, ability to meet tight deadlines and work under pressure and be productive with new technologies. Flexible committed individual with excellent communication and troubleshooting skills.

Overview

6
6
years of professional experience
2
2
Certificates
2
2
Languages

Work History

Technical Specialist

HCL Technologies
Chennai, Tamil Nadu
03.2024 - Current

Change Management:
Creating change management strategies to achieve the organizational
goals.
Developing and implementing plans to manage change.
Leading, coordinating, and managing change management activities.
Coaching and mentoring staff through the change process.
Monitoring and assessing the impact of change on employees.
Providing expert advice on handling a change in an organization.
Communicating change management plans to teammates and key
stakeholders to ensure their understanding and buy-in.
Developing training programs to help employees understand and adapt to change.
Evaluating the success of change management initiatives.

Senior Analyst

Accenture Solutions
11.2022 - 03.2024

Change Management:
Creating change management strategies to achieve the organizational
goals.
Developing and implementing plans to manage change.
Leading, coordinating, and managing change management activities.
Coaching and mentoring staff through the change process.
Monitoring and assessing the impact of change on employees.
Providing expert advice on handling a change in an organization.
Communicating change management plans to teammates and key
stakeholders to ensure their understanding and buy-in.
Developing training programs to help employees understand and adapt to change.
Evaluating the success of change management initiatives.

Programmer Analyst

Cognizant Technology Solutions
09.2019 - 11.2022

PMO:
Maintaining and monitoring project plans, project schedules, work hours,
budgets, and expenditures
Supporting the director and project manager by coordinating all the
project and operations work.
Organizing, attending, and participating in stakeholder meetings.
Documenting and following up on important actions and decisions from
meetings.
Ensuring project resourcing are met.
Coordination project contract submission.
Providing administrative support as needed.
Undertaking project tasks as required.
Onboarding and offboarding of resources as per the project timeline.
Scheduling interviews for the associates with the business units and clients.
HR Operations:
Worked for Cognizant India associates for approving their leaves and
moving them into associate deployable pool based on the standard
guidelines provided.
Approving / rejecting the releases by validating the requests against their
leave balances and BU/Manager Approvals.
Handled the whole leave management system of Cognizant India
Operations with huge headcount.
Payroll administration and benefit oriented procedures for the India region
Responded to escalations, providing root cause analysis and
recommendation with minimal guidance from Manager.
Coordinate with cross-functional department heads and following up all
human resources calendar activities.
Handling the Trutime consequence management for the ADP Associates.
Handling audits for various internal process in ADP, query management of
ADP Support team with more customer satisfaction and appreciations.
Handled ADP Verifications, Operations process, CCA – GSD, ADP-Profiling

Business Associate

Cognizant Technology Solutions
06.2018 - 08.2019

Worked for Cognizant India associates for approving their leaves and
moving them into associate deployable pool based on the standard
guidelines provided.
Approving / rejecting the releases by validating the requests against their leave balances and BU/Manager Approvals.
Handled the whole leave management system of Cognizant India
Operations with huge headcount.
Good knowledge in handling Medical & Maternity leaves and its policies as per organization standards.
Handled leave management end to end process.
Payroll administration and benefit oriented procedures for the India region.
Responded to escalations, providing root cause analysis and
recommendation with minimal guidance from Manager.
Coordinate with cross-functional department heads and following up all human resources calendar activities.

Education

Bachelor of Engineering - Computer Science

PPG Institute of Technology
Coimbatore

Skills

Change Management Analyst

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Certification

ITSM

Timeline

Technical Specialist

HCL Technologies
03.2024 - Current

Senior Analyst

Accenture Solutions
11.2022 - 03.2024

Programmer Analyst

Cognizant Technology Solutions
09.2019 - 11.2022

Business Associate

Cognizant Technology Solutions
06.2018 - 08.2019

Bachelor of Engineering - Computer Science

PPG Institute of Technology

Technical Cognizance

Human Capital Management System, Navigator, PeopleSoft HCM tools, ProC, HTML, CSS, Articulate, LMS, Content development, Spotfire tool, Accelerate tool, ServiceNow, MS Office, Oracle PeopleSoft application Services, MySQL, Infrastructure Engineering, Talent Supply Chain Management, Special Pay Process, Profile Screening, On boarding & Event Management Activities, Complete Assignment Level Transactions, L2 & L1, Technical Support, Chat / E-mail support

Disclaimer

I hereby declare that the Particulars furnished above are true and correct to the best of my knowledge.
Kethzia Joice Mani MIT