Ketineni Tirumala Venkat
Senior Sales Lead
Bapatla
Summary
Accomplished Team Leader in Sales Operations with a proven track record at Vivo India Ltd, excelling in enhancing customer satisfaction and exceeding sales targets. Expert in complaint resolution and fostering professional growth, I led initiatives that significantly improved team efficiency and productivity. Skilled in technical support and adept at driving performance improvement through strategic planning and coordination.
Overview
2
2
years of professional experience
Work History
Team Leader, Sales Operations
Reliance Project & Property Management Services Ltd
03.2023 - 12.2024
- Mentored junior team members, fostering a positive work environment that encouraged professional growth.
- Exceeded sales targets by motivating team members and providing ongoing coaching.
- Enhanced customer satisfaction through proactive problem-solving and consistent followup.
- Developed strong relationships with key clients, resulting in increased repeat business.
- Established effective communication channels within the team, ensuring timely updates on market trends and competitor activities.
- Coordinated with internal stakeholders during product development phases to ensure smooth transition into the sales process.
- Led targeted marketing campaigns to boost brand awareness and generate qualified leads for the sales pipeline.
- Streamlined sales processes to improve efficiency and productivity within the team.
- Reduced employee turnover by recognizing top performers and creating tailored development plans for underperformers.
- Fostered a culture of continuous improvement by holding regular team meetings to discuss best practices and share knowledge across the organization.
- Conducted regular performance evaluations, identifying areas of improvement and adjusting training programs accordingly.
- Boosted team performance by implementing efficient sales strategies and techniques.
- Implemented data-driven forecasting methods, improving accuracy and informing strategic decisionmaking.
- Analyzed sales data to identify trends, opportunities, and potential risks in order to inform future strategy adjustments.
- Increased overall profitability by optimizing pricing strategies based on market research and competitive analysis.
Team Leader, Sales Operations
Vivo India Ltd
03.2023 - 12.2023
- Mentored junior team members, fostering a positive work environment that encouraged professional growth.
- Exceeded sales targets by motivating team members and providing ongoing coaching.
- Enhanced customer satisfaction through proactive problem-solving and consistent followup.
- Developed strong relationships with key clients, resulting in increased repeat business.
- Established effective communication channels within the team, ensuring timely updates on market trends and competitor activities.
- Coordinated with internal stakeholders during product development phases to ensure smooth transition into the sales process.
- Streamlined sales processes to improve efficiency and productivity within the team.
Education
Diploma - Mechanical Engineering
Anna University
Chennai 09.2023
SSC -
KAKATIYA JUNIOR COLLEGE
Gollapalem 09.2020
Skills
Complaint resolution
Timeline
Team Leader, Sales Operations
Reliance Project & Property Management Services Ltd
03.2023 - 12.2024
Team Leader, Sales Operations
Vivo India Ltd
03.2023 - 12.2023
Diploma - Mechanical Engineering
Anna University
SSC -
KAKATIYA JUNIOR COLLEGE
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