Ketineni Tirumala Venkat
Senior Sales Lead
Bapatla
Summary
Accomplished Team Leader in Sales Operations with a proven track record at Vivo India Ltd, excelling in enhancing customer satisfaction and exceeding sales targets. Expert in complaint resolution and fostering professional growth, I led initiatives that significantly improved team efficiency and productivity. Skilled in technical support and adept at driving performance improvement through strategic planning and coordination.
Overview
2
2
years of professional experience
Work History
Team Leader, Sales Operations
Reliance Project & Property Management Services Ltd
03.2023 - 12.2024
- Mentored junior team members, fostering a positive work environment that encouraged professional growth.
- Exceeded sales targets by motivating team members and providing ongoing coaching.
- Enhanced customer satisfaction through proactive problem-solving and consistent followup.
- Developed strong relationships with key clients, resulting in increased repeat business.
- Established effective communication channels within the team, ensuring timely updates on market trends and competitor activities.
- Coordinated with internal stakeholders during product development phases to ensure smooth transition into the sales process.
- Led targeted marketing campaigns to boost brand awareness and generate qualified leads for the sales pipeline.
- Streamlined sales processes to improve efficiency and productivity within the team.
- Reduced employee turnover by recognizing top performers and creating tailored development plans for underperformers.
- Fostered a culture of continuous improvement by holding regular team meetings to discuss best practices and share knowledge across the organization.
- Conducted regular performance evaluations, identifying areas of improvement and adjusting training programs accordingly.
- Boosted team performance by implementing efficient sales strategies and techniques.
- Implemented data-driven forecasting methods, improving accuracy and informing strategic decisionmaking.
- Analyzed sales data to identify trends, opportunities, and potential risks in order to inform future strategy adjustments.
- Increased overall profitability by optimizing pricing strategies based on market research and competitive analysis.
Team Leader, Sales Operations
Vivo India Ltd
03.2023 - 12.2023
- Mentored junior team members, fostering a positive work environment that encouraged professional growth.
- Exceeded sales targets by motivating team members and providing ongoing coaching.
- Enhanced customer satisfaction through proactive problem-solving and consistent followup.
- Developed strong relationships with key clients, resulting in increased repeat business.
- Established effective communication channels within the team, ensuring timely updates on market trends and competitor activities.
- Coordinated with internal stakeholders during product development phases to ensure smooth transition into the sales process.
- Streamlined sales processes to improve efficiency and productivity within the team.
Education
Diploma - Mechanical Engineering
Anna University
Chennai 09.2023
SSC -
KAKATIYA JUNIOR COLLEGE
Gollapalem 09.2020
Skills
Complaint resolution
Technical Support
Daily workflow improvement
Client Service
Knowledgeable in System
Safety processes and procedures
Sales expertise
Key performance indicators
Staff education and training
Performance improvement
Problem-Solving
Planning and Coordination
Timeline
Team Leader, Sales Operations
Reliance Project & Property Management Services Ltd
03.2023 - 12.2024
Team Leader, Sales Operations
Vivo India Ltd
03.2023 - 12.2023
Diploma - Mechanical Engineering
Anna University
SSC -
KAKATIYA JUNIOR COLLEGE