Highly detail-oriented and professional successful at meeting and exceeding branch goals. Expertise in customer service relations and sales management.
Self-directed with adaptability to meet changing operational needs. Energetic and resourceful professional proficient in program management and team leadership. Innate sales abilities and customer service skills.
Proactive with strong background in financial analysis, budgeting and forecasting. Develops and implements financial plans and delivers strategic financial advice.
Results-driven experienced in financial statement review, auditing and reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
Work History
Senior Relationship Manager
HDFC Securities
Gift City Gandhinagar
03.2025 - Current
Built trust with clients by maintaining confidentiality and handling sensitive information professionally at all times.
Worked with branch partners to maximize sales efforts to business customers and cross-sell other products and services.
Collaborated with internal teams to deliver comprehensive wealth management services, maximizing client satisfaction and loyalty.
Managed a diverse portfolio of high-net-worth clients, ensuring satisfaction and retention through personalized attention and strategic planning.
Branch Manager
BONANZA PORTFOLIO IFSC PRIVATE LIMITED
Gift City Gandhinagar
09.2023 - Current
Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Engaged employees in business processes with positive motivational techniques.
Enhanced staff competency with regular training sessions, boosting productivity levels across branch operations.
Deputy Manager
ANAND RATHI INTERNATIONAL VENTURES IFSC PRIVATE LTD
Gift City Gandhinagar
11.2020 - 08.2023
Managed relationships with [Number] clients on a regular basis, identifying new business opportunities amounting to £[Number]
Pitched in-house investment products and portfolios produced by the Investment Committee
Maintained up-to-date knowledge of changing market conditions and [Industry] sector trends
Relationship Manager
EDELWEISS BROKING LIMITED
05.2017 - 10.2020
Maintained a portfolio of [Number]+ clients annually, managing and advising on [Type] investment strategy
Diversified client portfolios, investing in [Type] and [Type] to deliver low-risk investments for clients looking to plan for retirement
Grew portfolio by [Number]%, exceeding department objectives
Relationship Manager
INDIA INFOLINE LIMITED
08.2009 - 05.2017
Diversified client portfolios, investing in [Type] and [Type] to deliver low-risk investments for clients looking to plan for retirement
Secured high tolerance clients to drive rapid growth strategy resulting in [Result].
Education
Bachelor of Arts - Sanskrit
GUJARAT UNIVERSITY
06.2005 - 06.2008
Skills
Business Development
Public relations
Staff Training and Development
Decision making
Portfolio management
Personal Information
Volunteer Experience
[NCC]
Timeline
Senior Relationship Manager
HDFC Securities
03.2025 - Current
Branch Manager
BONANZA PORTFOLIO IFSC PRIVATE LIMITED
09.2023 - Current
Deputy Manager
ANAND RATHI INTERNATIONAL VENTURES IFSC PRIVATE LTD