Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Extra Curricular Activitiy
References
Timeline
Generic
Himanshu Bajpai

Himanshu Bajpai

KANPUR NAGAR

Summary

Experienced senior relationship manager successful fostering partnerships with all types of personalities. Promoting exceptional skills in task prioritization and issue resolution. Effective collaborator with dedication to reliability and open communication.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Senior Relationship Manager

MHRIL(Club Mahindra )
KANPUR NAGAR
12.2023 - Current
  • Achieve targets in a result-focused environment
  • Prepare pre-sales proposals for prospective clients
  • Deliver sales presentations to convert prospects to successful sales
  • Handle objections and resolve member/ customer conflicts, constantly connect with them through member meetings
  • Identify potential customers and new business opportunities
  • Build and maintain strong client relationships and a high level of customer service
  • Updated on new products and services
  • Provide necessary support in booking first-time holidays for new members and generate quality referrals from them

Senior Marketing Officer

ICFAI BUSINESS SCHOOL ( IBS )
KANPUR NAGAR
06.2023 - Current
  • Developed and implemented sales strategies to increase market share in assigned educational accounts.
  • Developed relationships with key contacts within the education industry.
  • Established strong working relationships with college administrators, teachers, parents, students and other stakeholders.
  • Assisted in creating marketing materials for promotions and campaigns targeting educational institutions.
  • Negotiated contracts with educational institutions while maintaining profitability goals of the company.
  • Monitored trends in the education sector to identify potential areas of growth for the company.

Management Trainee

Ceasefire Industries Pvt. Ltd
KANPUR NAGAR
12.2022 - 06.2023
  • Performed periodic inspections of commercial sites for proper installation of fire extinguishing equipment.
  • Educated customers on the proper use of fire extinguishers in emergency situations.
  • Assisted in investigations into the cause of fires when requested by authorities.
  • Managed inventory of fire prevention and management equipment to maintain emergency readiness.
  • Conducted research and analysis of customer feedback to identify areas of improvement in operational processes.
  • Resolved customer complaints by communicating effectively with all stakeholders.
  • Implemented process improvements that increased efficiency within the organization.

Sales Assistant

RNG NISSAN
KANPUR NAGAR
11.2018 - 01.2020
  • Conducted market research to identify key trends in the car industry.
  • Developed and implemented sales strategies to increase customer base.
  • Demonstrated strong knowledge of cars, features and benefits to customers.
  • Provided exceptional customer service to ensure repeat business.
  • Maintained accurate records of all sales transactions and paperwork.
  • Followed up with customers after purchase for feedback and referrals.
  • Resolved customer complaints professionally and efficiently.
  • Utilized online resources to stay current on new models, pricing, promotions.

Sales Executive

RNG MOTORS ( 2 Wheelers )
KANPUR NAGAR
07.2016 - 08.2018
  • Greeted customers and provided assistance throughout the sales process.
  • Assisted customers in selecting a vehicle by taking them on test drives, explaining features, and comparing different models.
  • Educated customers about product specifications and benefits of purchasing from dealership.
  • Followed up with customers after purchase to ensure satisfaction.
  • Maintained detailed records of all sales transactions for inventory control purposes.
  • Conducted market research surveys to identify customer preferences and needs.

Education

MBA - Marketing & Finance

Swami Vivekanand Subharti University
Meerut
03.2022

Bachelor of Science - Zoology , Botany

CSJM University
Kanpur
06.2013

Skills

  • Brand Building
  • Business Development
  • Strategic Planning
  • Research and Trend Analysis
  • Marketing and Advertising
  • Revenue Growth
  • Brand Management
  • Negotiation
  • Sales and Marketing
  • Business Administration
  • Organizational Development
  • Strategic Business Planning

Certification

  • Certificate in Data Analytics & Data Science from Cloudy ML. ( Pursuing )
  • Certificate in Basic concepts of Digital Marketing from NIELIT Haridwar.
  • Course on Computer Concepts ( CCC )
  • ITI ( FITTER ) from National council of vocational training.
  • Certification in Modular training from ICT, New Delhi.

Languages

Hindi
First Language
Hindi
Advanced (C1)
C1
English
Intermediate (B1)
B1

Accomplishments

  • I got third position in the Best Relationship Manager award for the Central region at Club Mahindra

Extra Curricular Activitiy

  • NCC 'B' Certificate from INDIAN ARMY wing NCC 59 UP Battalion Kanpur.

References

References available upon request.

Timeline

Senior Relationship Manager

MHRIL(Club Mahindra )
12.2023 - Current

Senior Marketing Officer

ICFAI BUSINESS SCHOOL ( IBS )
06.2023 - Current

Management Trainee

Ceasefire Industries Pvt. Ltd
12.2022 - 06.2023

Sales Assistant

RNG NISSAN
11.2018 - 01.2020

Sales Executive

RNG MOTORS ( 2 Wheelers )
07.2016 - 08.2018

MBA - Marketing & Finance

Swami Vivekanand Subharti University

Bachelor of Science - Zoology , Botany

CSJM University
Himanshu Bajpai