Khalid Rasool Pushu
Srinagar
Summary
A Professional with over 12 years of experience in Retail Banking Operations Client Relationship Management and Team handling. I have been working as an Branch Sales Manager and managing a team to help achieve business targets for the branch and smooth functioning of daily banking activities. I further want to enhance my skills and experience in a leadership and challenging position with an organization that offers continuous learning & development opportunities to ensure maximum professional satisfaction.
Overview
12
12
years of professional experience
Work History
Branch Sales Manager – Senior Manager
Axis Bank
04.2019 - Current
- To source Savings Accounts, privilege Accounts and Current Accounts through a Team of Sales Officer.
- To control rejection of Account opening forms sourced by the team by promoting adherence to process.
- On boarding calls for Fds and SIP on newly opened Saving Account.
- To maximize float on NCA and ERV saving account customers.
- To improve the efficiency and productivity of the team of sales officers through continuous training.
- To stay updated on the recent changes in policy guidelines in order to educate the team members.
- To Follow policy guidelines while sourcing Saving Account, life Insurance, FDs and all the products.
Deputy Manager
Axis Bank
01.2016 - 03.2019
- Cash handling ATM loading & management.
- Self audit and locker operations.
- Fund transfer, NEFT, RTGS, DD / MC, FD, RD, Cheque Book request, Stop payment etc.
- Morning & Evening reports generation and checking.
- Name and signature updation.
- New account processing and checking.
- Always noted customer requirement.
- My I help desk management.
- Customer query and complains handling and on boarding product selling.
- Customer records maintaining properly.
- Always trying to make special relation with customer.
- Acquisitions of CASA and NTB business.
Sales Officer
ICICI Bank
03.2013 - 12.2015
- Acquisition and documentation of Current, Saving and NRI accounts.
- Acquisition of Term Deposits and Recurring Deposits.
- Deepening of old books (Savings & Current A/C).
- Generating Leads for Insurance, Gold, Loans, investment (Mutual Funds) & Demat.
- Cross sell of other Banking products to Potential customers.
- Acquiring customer feedback on regular interval and updating the same to management.
- Maintaining all KYC operations on all customers.
- To maximize float on NCA and ERV saving account customers.
- Complete Retail & Branch Banking support to existing customers.
- Activating customers on Internet Banking and email alerts.
- Liasioning with central team for better product support.
- Technical Support to customer on Banking software and their application.
- Guidance to customer on new products and offers available at any point of time.
- Update Customers on the recent changes in policy guidelines.
- To follow policy guidelines strictly while sourcing Saving, Current Accounts, FDs LI, GI and retail assets.
Education
Certificate Course in Retail Banking Sales Management - Sales
NIIT Institute of Finance, Banking And Insurance (
Rajasthan02-2013
Bachelors - Commerce
University of Kashmir
01.2011
Skills
- Investment Banking
- Depository Operations
- Investments in Securities Market
- Investment Advisor
- Demat Services
- Business Acumen
- Financial Analyst
- Planning
- Organizing
- Prioritizing Work
Hobbies Interests
- Listening Music
- Book Reading
- Volunteering
- Photography
Strength
- Hard Working
- Honesty
Personal Information
- Father's Name: Ghulam Rasool Pushu
- Date of Birth: 01/11/90
- Gender: Male
- Marital Status: Single
Languages
English
First Language
Urdu
Proficient
C2
Hindi
Beginner
A1
Timeline
Branch Sales Manager – Senior Manager
Axis Bank
04.2019 - Current
Deputy Manager
Axis Bank
01.2016 - 03.2019
Sales Officer
ICICI Bank
03.2013 - 12.2015
Certificate Course in Retail Banking Sales Management - Sales
NIIT Institute of Finance, Banking And Insurance (
Bachelors - Commerce
University of Kashmir