Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
CustomerServiceRepresentative

KHUSHBOO ACHARYA

Key Account Manager
Delhi,India

Summary

Dynamic Key Account Manager with Close to 3 years' experience and a strong background playing a vital role in the Acquisition, development, management, growth and retention of key accounts for a wide range of organizations. Service-centric approach dedicated to fueling revenues, enhancing client experience and achieving top brand loyalty. Highly adept in performing within high-pressure and deadline-driven environments, driving full sales lifecycles with focus on territory expansion.

Overview

8
8
years of post-secondary education
4
4
years of professional experience

Work History

Key Account Manager

Medtrail
Delhi, New Delhi
12.2020 - Current
  • Assess business performance to analyze GMV, sales achievement for activities, promotions and product launches
  • Increase GMV through innovation and new initiatives at the accounts
  • Identifies key accounts and business issues that have greatest effect on use of company products by meeting with existing and potential customers to identify their needs, goals and constraints
  • Drive& build Medtrail's key account management process/tools to achieve annual growth & margin targets
  • Collaborating with sales team to maximize profit by up-selling or cross-selling
  • Planning and presenting reports on account progress, goals and quarterly initiatives to share with the client, team members & other stakeholders
  • Managed a portfolio of large enterprise accounts and mid volume accounts and increased the conversion and sales of these counters by 15% month on month

Manager

ITILITE
Gurgaon, Delhi NCR
09.2019 - 11.2020
  • Consult C-level executives to develop and implement effective, enterprise-wide strategy that maximizes value delivered
  • Manage sales forecast accuracy on monthly/quarterly/annual basis.
  • Handling Client relationships with Average Transactional volume of 50 Lakhs. Achieved 100% lead generation and meeting target and 70% MRR& Conversion target
  • Customer On-boarding & Account management: new customer on-boarding and account management for smooth customer journey experience.
  • Plan, execute channel partnership initiative to drive growth and increase pipeline.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.

Relationship Manager

HDFC Bank
Delhi, New Delhi
05.2018 - 09.2019
  • Marketing full range of Wealth Management products and services in diversified manner to existing and new High Net Worth clients in Delhi NCR region.
  • Analyzing clients on their financial situation, goals and risk appetite with dynamic asset allocation to advise them on appropriate investment mix and focusing on catering to their banking needs.
  • Liaise with central research/ product team / business divisions for identifying opportunities to cater to client requirements.
  • Creating Strategies for generating different sales avenues apart from retail segment by tapping into business banking, credit card segment.
  • Strategizing with regional head on Increasing sales per region by mapping branches to RM’s.
  • Generated new business and referral clients in partnership with financial advisors and branch team.
  • Planned portfolio solutions after carefully analyzing clients' financial health and future requirements.

Graduate Engineer Trainee

Project Development Company of Rajasthan, Jaipur
Jaipur, Rajasthan
02.2015 - 06.2016
  • Designed water distribution network & identified locations of OHSR’s from feeding source to rural households.
  • Inspected sites for survey verification and finalizing locations of water storage structures.
  • Estimated cost & feasibility of design to implement most economical design.
  • Organized client meetings & interacted with clients for feedback on designs.
  • Liaising between key government officials and team to drive projects
  • Preparation of detailed project report and tender documents for sustainable surface source-based drinking water supply project for over 1000+ villages in Udaipur & Jaisalmer district.

Education

MBA - Sales/Marketing/Digital Marketing

IMT Ghaziabad
Ghaziabad
06.2016 - 03.2018

B.Tech - Civil Engineering

Jaipur Engineering College And Research Centre/Rajasthan University
Jaipur, Rajasthan
08.2010 - 08.2014

Senior Secondary -

M.G.D Girls School
Jaipur, Rajasthan
04.2009 - 04.2010

Secondary -

M.G.D. Girls School
Jaipur, Rajasthan
04.2007 - 04.2008

Skills

    B2B/Corporate Sales

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Accomplishments

  • Awarded most popular choice award at the product hackathon at ITILITE
  • Awarded Best Sales Pitch Award during Sales Boot Camp at ITILITE
  • Runner up, Line of Fire, the debating competition under Marketing World cup 2016, IMT Ghaziabad
  • Winner, Cricket Tournament at the Annual Fest Renaissance’11, JECRC

Interests

Travelling, Painting, Watching Documentaries

Timeline

Key Account Manager

Medtrail
12.2020 - Current

Manager

ITILITE
09.2019 - 11.2020

Relationship Manager

HDFC Bank
05.2018 - 09.2019

MBA - Sales/Marketing/Digital Marketing

IMT Ghaziabad
06.2016 - 03.2018

Graduate Engineer Trainee

Project Development Company of Rajasthan, Jaipur
02.2015 - 06.2016

B.Tech - Civil Engineering

Jaipur Engineering College And Research Centre/Rajasthan University
08.2010 - 08.2014

Senior Secondary -

M.G.D Girls School
04.2009 - 04.2010

Secondary -

M.G.D. Girls School
04.2007 - 04.2008
KHUSHBOO ACHARYAKey Account Manager