Summary
Work History
Education
Skills
Timeline
Generic
Khushboo Ayoub

Khushboo Ayoub

Pulwama

Summary

Dynamic and results-oriented professional with a proven track record at HDFC BANK LTD, specializing in cross-functional coordination and exceptional communication. Expert in marketing automation and CRM integration, I have successfully upsold products by proactively engaging customers and enhancing promotional campaigns, significantly improving customer satisfaction and operational efficiency.

Work History

Customer Executive

HDFC BANK LTD
02.2024 - 08.2024
  • Proactively upsold products or services and introduced extended warranty options to customers.
  • Tracked results of various promotional campaigns by gathering feedback from customers and recommended areas of improvement.
  • Initiated customer pricing changes in SAP system.
  • Acted as main point of contact for logging customer issues and resolving technical problems.

Education

Bachelor Of Arts - Education

Govt Womens College
Pulwama
12.2024

6 Month Course - Tally

Speed Institute
Pulwama
08.2023

Arts - English Education

Govt Girls Higher Secondary School
Pulwama
11.2018

Skills

  • Cross-functional coordination
  • Exceptional communication
  • Marketing automation
  • CRM Integration

Timeline

Customer Executive

HDFC BANK LTD
02.2024 - 08.2024

Bachelor Of Arts - Education

Govt Womens College

6 Month Course - Tally

Speed Institute

Arts - English Education

Govt Girls Higher Secondary School

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Khushboo Ayoub