RAKSHA AMBASELKAR
CUSTOMER EXECUTIVE
Bhopal
Summary
Professional and dynamic Customer Executive driven to exceed performance goals. Extensive background in customer service with proven abilities to build rapport quickly and cultivate long term relationships to support strategic sales growth.
Overview
1
1
year of professional experience
4024
4024
years of post-secondary education
3
3
Languages
Work History
Customer Executive
One Shot
01.2023 - 03.2024
- Boosted customer satisfaction by addressing and resolving complaints in a timely manner.
- Managed challenging situations calmly and professionally, maintaining composure even during difficult conversations with clients.
- Adapted communication style to suit diverse customer preferences, ensuring a comfortable and productive interaction for all parties involved.
- Collaborated with cross-functional teams to identify areas for improvement in customer experience, implementing changes accordingly.
- Provided high-level telephone and e-support by assisting clients with questions concerning product specifications, cost, billing and technology issues.
- Enhanced brand loyalty by providing exceptional customer service through active listening and problem solving.
- Delivered prompt service to prioritize customer needs.
- Promptly responded to inquiries and requests from prospective customers.
Education
B.COM - COMMERCE
PURVANCHAL UNIVERSITY
12th - COMMERCE
U.P. BOARD
10th - COMMERCE
U.P. BOARD
B. ED - undefined
BHABHA UNIVERSITY
Bhopal, M.P.M.COM - COMMERCE
M.G.K.V.
VARANASI, U.P.Skills
Exceptional communication
Strong empathy
Goal-oriented mindset
Effective negotiation
Cross-functional coordination
Customer support
Problem-solving abilities
Active listening
Goal setting
Customer service excellence
Problem-solving
Understanding customer needs
Adaptability
Place
Bhopal, M.P.
Disclaimer
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.
Dancing, Singing, Reading Books
Dancing and Singing is my passion.
I take out time to read books as it helps my mind grow.
Refrences
Dr. Sita Tiwari
Retd. H.O.D. M.L.B. College,
Bhopal (M.P.)
Timeline
Customer Executive
One Shot
01.2023 - 03.2024
12th - COMMERCE
U.P. BOARD
10th - COMMERCE
U.P. BOARD
B. ED - undefined
BHABHA UNIVERSITY
B.COM - COMMERCE
PURVANCHAL UNIVERSITY
M.COM - COMMERCE
M.G.K.V.