Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Khushbu Gohel

Team developer at bank of America, pre trade ,Global market operations
Ahmedabad

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.6 years of experience of retail and investment banking.

Overview

6
6
years of professional experience
3
3
Certifications

Work History

Team Developer

Bank Of America
09.2022 - Current
  • Worked in pre-trade function "FIXED INCOME" which includes corporate bond, municipal bond, mortgage securities and treasuries on the back office system.
  • Maintaining good around time and completing work on withing SLA.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Self-motivated, with a strong sense of personal responsibility.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked well in a team setting, providing support and guidance.
  • Resolved problems, improved operations and provided exceptional service.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Applied effective time management techniques to meet tight deadlines.

Senior Team Member

Bank Of America
12.2020 - 08.2022
  • Identified areas for improvement within the team, implementing targeted strategies to address gaps in skillsets or knowledge.
  • Assisted colleagues with problem-solving efforts when faced with complex issues or roadblocks, leveraging expertise gained from previous experiences in similar situations.
  • Mentored junior team members, fostering professional growth and career advancement opportunities.
  • Provided training and support to onboarding employees.

Team Member

Tata Consultancy Services
07.2018 - 11.2020
  • "Lockbox" process was for handling corporate customer for end to end services and dealing with their issues.
  • Maintaining accuracy and SLA timing to satisfied customer's need.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Devised and implemented processes and procedures to streamline operations.

Education

Master of Commerce - Accounting And Finance

Gujrat University
Ahmedabad
04.2001 -

Bachelor of Commerce - Accounting And Finance

Kutch University
Gandhidham, India
04.2001 -

Skills

    Time Management

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Certification

Certified in client operational service- Bank of America- 70 hours

Timeline

Certificate received for completing Communication with confidence traning of 2hours

04-2024

Certified in client operational service- Bank of America- 70 hours

11-2023

Team Developer

Bank Of America
09.2022 - Current

Senior Team Member

Bank Of America
12.2020 - 08.2022

Team Member

Tata Consultancy Services
07.2018 - 11.2020

Master of Commerce - Accounting And Finance

Gujrat University
04.2001 -

Bachelor of Commerce - Accounting And Finance

Kutch University
04.2001 -

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Khushbu Gohel Team developer at bank of America, pre trade ,Global market operations