Khushbu Sharma

• Engage and communicate with client facing professionals (My client is US-KPMG) to understand engagement team request and provide adequate solutions.
• Own the data accuracy in the tools supporting the resource management function and team with the offshore team on various reporting needs.
• Work with resource management colleagues and functional leaders to develop and administer onboarding and staffing services that effectively utilize and provide career opportunities to functional professionals.
• Build strong relationships with client-facing professionals to become a known and reliable resource that understands both the development needs and assignment preferences.
• Help to ensure scheduling policies and procedures are followed and proactively work with RM team to identify and resolve basic scheduling conflicts.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Improved client satisfaction by addressing and resolving complaints promptly.
• Collaborated with the management team to develop strategic plans for business growth and improvement.

• Responsible for full life-cycle recruitment process, which includes sourcing, managing, shortlisting and co-ordination with the hiring managers and tech team for technical interview as well as taking up the HR Round of interviews.
• Post recruitment activities like joining letters, documentations, on boarding activities, induction program and orientation.
• Also Serve as main point of contact for employees in matters of HR programs, policies and procedures, employee issues etc.
• Assist in execution of annual processes, including performance management, compensation, promotions and career development, risk assessments, employee engagement activities
• Responsible for new policy drafting and implementations for the betterment of overall environment of the organization.
• Responsible for internal hiring (IT) and HR operations which includes: on boarding, induction, documentation, attendance management, grievance handling, payroll and exit procedures.

• Conducting telephones and personal round of interview with the HR Manager & department head.
• Data & Records Management

- Making files of new joiner.

- Issuing ID Cards.

- Documentation of new joiners.

- Last employment verification.

- Providing Joining kit/ accessories.