KHUSHI RAGHUWANSHI
BHOPAL
Summary
Dynamic professional with a proven track record at Amazon Development Pvt Ltd, excelling in abuse prevention and risk management. Adept at report analysis and drafting, I effectively resolved customer needs while ensuring compliance with regulations. Strong collaboration skills fostered alignment across departments, driving successful HR initiatives and enhancing overall operational efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
CONCESSION ABUSE PREVENTION ASSOCIATE
AMAZON DEVELOPMENT PVT LTD
03.2024 - 04.2025
- Identified and resolved customer needs promptly and efficiently.
- Determined, controlled and reported on risks to company activities by running consumer surveys and market assessments, gaining valuable insight for planning purposes.
- Researched issues and compiled reports, presentations and summaries from data.
- Used technical and detailed information to prepare comprehensive reports.
- Monitored compliance with federal, state, and local employment laws and regulations.
- Collaborated closely with other departments across the organization to ensure alignment of HR initiatives.
Education
B. TECH - Computer Science
Sagar Institute of Research & Technology
BHOPAL05-2024
Senior Secondary - CLASS XII
Kendriya Vidyalaya No.1 Bhopal
Bhopal, India06-2020
Higher Secondary - CLASS X
Kendriya Vidyalaya No.1 Bhopal
Bhopal, India05-2018
Skills
- Email Handling & Chat Support
- Customer Handling
- Abuse Prevention
- Content Moderation
- Escalation Resolution
- Report analysis
- Report drafting
- Risk management
- Management consultation
Certification
- Certification in Digital Subscriptions, Seller Data Protection Training from Amazon
- Certification in Training CS-CNS IN Rufus Experience Training
- Successfully completed 1 week of training on TCSion Career Edge-Young Professional (Soft Skills)
Extracurricular Activities
Volunteer, As a member of PFA Bhopal, I try engaging with most of the programs run by the foundation for betterment of stray animals. Working with PFA for several years, I have volunteered in different programs and managed several pet adoption camps and rescue operations for stray animals, pet fostering, etc.
Timeline
CONCESSION ABUSE PREVENTION ASSOCIATE
AMAZON DEVELOPMENT PVT LTD
03.2024 - 04.2025
B. TECH - Computer Science
Sagar Institute of Research & Technology
Senior Secondary - CLASS XII
Kendriya Vidyalaya No.1 Bhopal
Higher Secondary - CLASS X
Kendriya Vidyalaya No.1 Bhopal
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