Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kiran HK

Analytics Manager - Retail
Bengaluru

Summary

Experienced Data Science professional with over 8 years in the industry, specializing in customer analytics and stakeholder management. Currently leading a team within the customer analytics vertical. Proven track record in inventory and markdown analytics, as well as developing end-to-end machine learning models. Dedicated to driving actionable insights and maximizing business value through data-driven strategies.

Overview

8
8
years of professional experience

Work History

Manager - Analytics

Landmark Group
04.2023 - Current
  • Took ownership of customer vertical entirely and collaborated with business to identify problem areas.
  • Implemented Omnichannel Acquisition model, Churn model, Cross-concept acquisition model, and winback models in a short duration.
  • Developed effective campaign strategies and measured return on investment (ROI).
  • Conducted onboarding for new employees, including training and completion of new hire documentation.
  • Managed a team of 8 members, overseeing regular reviews and performance appraisals.

Lead Data Scientist

Landmark Group
06.2021 - 03.2023
  • Built a stable demand forecasting solution for Max, Splash, and Lifestyle GCC businesses. This solution contributed to reducing out-of-stock scenarios from 13% to 6% on a monthly basis.
  • Collaborated with cross-functional teams to brainstorm and develop solutions across inventory, pricing, and customer analytics.
  • Contributed to identifying key metrics to solve major problems, including out-of-stock issues, demand forecasting, and profile logics.
  • Engaged in requirement gathering, stakeholder management, and solution deployments.

Data Scientist II

Honeywell Technologies
05.2019 - 06.2021
  • Built, tested, and optimized machine learning algorithms.
  • Conducted training and testing of regression, classification, and clustering algorithms.
  • As part of digital transformation team, made significant contributions in identifying potential business problems to derive data-driven solutions.
  • Implemented automatic data cleansing and missing value treatment using machine learning techniques to maintain a clean and correct data warehouse.
  • Conducted descriptive, predictive, and prescriptive analyses.

Data Scientist

Synechron
04.2016 - 05.2019
  • Conducting data analysis of relationship between various quality metrics (Customer Satisfaction, OTD, Defect leakage) on quarterly basis and building relevant machine learning models and working on improving accuracy of model.
  • Assisting SMEs, project managers and leads in identifying critical metrics and preparing dashboards.
  • Performing Exploratory Data Analysis, identifying and treating missing values, outliers.
  • Hypothesis testing on new data after implementing identified actions.
  • Reviewing org wide data collection process on quarterly basis.

Education

Bachelor of Engineering Technology - Mechanical Engineering

Malnad College Of Engineering
Hassan
04.2001 -

Skills

Retail Analytics (Merchandising and Customer)

Timeline

Manager - Analytics

Landmark Group
04.2023 - Current

Lead Data Scientist

Landmark Group
06.2021 - 03.2023

Data Scientist II

Honeywell Technologies
05.2019 - 06.2021

Data Scientist

Synechron
04.2016 - 05.2019

Bachelor of Engineering Technology - Mechanical Engineering

Malnad College Of Engineering
04.2001 -

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Kiran HK Analytics Manager - Retail