Kiran HK
Analytics Manager - Retail
Bengaluru
Summary
Experienced Data Science professional with over 8 years in the industry, specializing in customer analytics and stakeholder management. Currently leading a team within the customer analytics vertical. Proven track record in inventory and markdown analytics, as well as developing end-to-end machine learning models. Dedicated to driving actionable insights and maximizing business value through data-driven strategies.
Overview
8
8
years of professional experience
Work History
Manager - Analytics
Landmark Group
04.2023 - Current
- Took ownership of customer vertical entirely and collaborated with business to identify problem areas.
- Implemented Omnichannel Acquisition model, Churn model, Cross-concept acquisition model, and winback models in a short duration.
- Developed effective campaign strategies and measured return on investment (ROI).
- Conducted onboarding for new employees, including training and completion of new hire documentation.
- Managed a team of 8 members, overseeing regular reviews and performance appraisals.
Lead Data Scientist
Landmark Group
06.2021 - 03.2023
- Built a stable demand forecasting solution for Max, Splash, and Lifestyle GCC businesses. This solution contributed to reducing out-of-stock scenarios from 13% to 6% on a monthly basis.
- Collaborated with cross-functional teams to brainstorm and develop solutions across inventory, pricing, and customer analytics.
- Contributed to identifying key metrics to solve major problems, including out-of-stock issues, demand forecasting, and profile logics.
- Engaged in requirement gathering, stakeholder management, and solution deployments.
Data Scientist II
Honeywell Technologies
05.2019 - 06.2021
- Built, tested, and optimized machine learning algorithms.
- Conducted training and testing of regression, classification, and clustering algorithms.
- As part of digital transformation team, made significant contributions in identifying potential business problems to derive data-driven solutions.
- Implemented automatic data cleansing and missing value treatment using machine learning techniques to maintain a clean and correct data warehouse.
- Conducted descriptive, predictive, and prescriptive analyses.
Data Scientist
Synechron
04.2016 - 05.2019
- Conducting data analysis of relationship between various quality metrics (Customer Satisfaction, OTD, Defect leakage) on quarterly basis and building relevant machine learning models and working on improving accuracy of model.
- Assisting SMEs, project managers and leads in identifying critical metrics and preparing dashboards.
- Performing Exploratory Data Analysis, identifying and treating missing values, outliers.
- Hypothesis testing on new data after implementing identified actions.
- Reviewing org wide data collection process on quarterly basis.
Education
Bachelor of Engineering Technology - Mechanical Engineering
Malnad College Of Engineering
Hassan 04.2001 -
Skills
Retail Analytics (Merchandising and Customer)
Timeline
Manager - Analytics
Landmark Group
04.2023 - Current
Lead Data Scientist
Landmark Group
06.2021 - 03.2023
Data Scientist II
Honeywell Technologies
05.2019 - 06.2021
Data Scientist
Synechron
04.2016 - 05.2019
Bachelor of Engineering Technology - Mechanical Engineering
Malnad College Of Engineering
04.2001 -