Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic
Kiran Rawal

Kiran Rawal

Ramnagar

Summary

Dynamic F & B Team Leader with a proven track record at Jasraj Palace, excelling in team management and guest relations. Expert in operational planning and staff training, fostering a collaborative environment that enhances service quality. Committed to delivering exceptional experiences and driving continuous improvement in hospitality standards.

Overview

6
6
years of professional experience

Work History

F & B Team Leader

Jasraj Palace Member Of Radisson Individuals
Yavatmal,Maharashtra
06.2024 - 01.2025
  • Led daily operations to ensure smooth guest experiences at luxury hotel.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Completed daily quality assurance duties to provide feedback for improvements.

Restaurant Captain

BelleVue Sarovar Premiere
Junagadh,Gujrat
12.2023 - 05.2024
  • Trained staff on customer service standards and restaurant procedures.
  • Maintained cleanliness and organization of dining areas throughout shifts.
  • Assisted in menu planning and special event preparations.

Senior Guest Service Associate

Sayaji Hotels Ltd.
Vadodara,Gujrat
09.2022 - 12.2023
  • Provided exceptional guest service to enhance customer satisfaction and loyalty.
  • Trained new staff on customer service protocols and hotel policies effectively.

Steward

MB Greens Clarks Inn
Moradabad,Uttarpardesh
07.2019 - 04.2021
  • Cleaned and sanitized kitchen equipment and dining areas daily.
  • Handled waste disposal in accordance with health regulations.

Internship Trainer

Fairfield By Marriott
Indore,Madhyapradesh
12.2018 - 03.2019
  • Facilitated hands-on training sessions for interns on customer service skills.
  • Coordinated schedules and activities for intern learning experiences.
  • Collaborated with department managers to enhance training programs.

Education

Diploma In Hotel Management -

Sarvodaya Institute Of Hotel & Hospitality
Haldwani
06-2019

Associate of Arts - Intermediate

Government Girls Inter College
Kaladhungi
03-2017

High School Diploma -

Government Girls Inter College
Kaladhungi
03-2015

Skills

  • Team management
  • Event coordination
  • Guest relations
  • Staff scheduling
  • Team building
  • Staff education and training
  • Documentation and reporting
  • Operational planning
  • Menu development

Languages

Hindi
First Language
English
Upper Intermediate (B2)
B2

Accomplishments

  • Employee of the month two times from MB Greens Clarks Inn
  • Letter Of Appreciation From Sayaji Hotels Ltd.

Timeline

F & B Team Leader

Jasraj Palace Member Of Radisson Individuals
06.2024 - 01.2025

Restaurant Captain

BelleVue Sarovar Premiere
12.2023 - 05.2024

Senior Guest Service Associate

Sayaji Hotels Ltd.
09.2022 - 12.2023

Steward

MB Greens Clarks Inn
07.2019 - 04.2021

Internship Trainer

Fairfield By Marriott
12.2018 - 03.2019

Diploma In Hotel Management -

Sarvodaya Institute Of Hotel & Hospitality

Associate of Arts - Intermediate

Government Girls Inter College

High School Diploma -

Government Girls Inter College

Similar Profiles

CREATE PROFILE
Kiran Rawal