Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Timeline
Manager
Kiran RK

Kiran RK

Associate Manager
Bangalore

Summary

Experienced Associate Manager with 14 years of industry expertise in Operations. Skilled in executing the OTC process and its sub-processes for efficiency and effectiveness. Adept at managing, developing, and coaching employees to achieve optimal performance. Committed to upholding Controls requirements and company policies. Seeking a position to leverage skills and abilities in a company that offers professional growth opportunities, while remaining resourceful, innovative, and flexible.

Overview

14
14
years of professional experience
2010
2010
years of post-secondary education
3
3
Languages

Work History

Associate Manager

HCL Tech
12.2021 - Current
  • Drive policy and process changes across the OTC Operations from risk and audit perspectives
  • Actively monitor and support SOD conflicts and control reports
  • Develop annual and long-term plans for internal audit and control reviews
  • Review quality of internal audit reports and present summaries to management
  • Manage periodic systems access and operation audit reviews according to the controls calendar
  • Conduct global SOX audits and internal assessments achieving satisfactory results
  • Increased department compliance rate to 95% by implementing new audit protocols
  • Enhanced control measures by 40% by introducing comprehensive training programs

Supervisor | Performance Coach

ExxonMobil
03.2017 - 11.2021
  • Evaluated individual contributions and provided tailored recommendations for improvement
  • Maintained adequate staffing levels to optimize daily operations
  • Created plans to efficiently manage high-demand times without affecting team SLA and quality
  • Resolved process knowledge challenges impacting team efficiency
  • Engaged with clients regarding process-related concerns
  • Managed multiple teams globally (Billing, Customer Service, Contracts and Master Data)
  • Performed Root Cause Analysis on disputed cases to uncover underlying issues
  • Enhanced efficiency of customer setup operations by addressing pricing discrepancies and data concerns
  • Review control reports and workflow ensure that team is complying with all control requirements in a timely manner
  • Focus on timely closure of MOC, JHOs and track details into respective templates during migration
  • Successfully completed process transition from Bangkok and Singapore

Senior Operations Analyst

JP Morgan
07.2012 - 02.2017
  • Post-trade reconciliation of major financial instruments - derivatives, OTC derivatives, and equity
  • Equity derivative, foreign exchange, money market, fixed income, bonds, commodities, futures, and options, interest claims, hedge funds, stocks, swaps, and settlements
  • Reconciliation involves manual matching of all items, i.e
  • Ledgers and statements
  • Checking any duplicate feeds being loaded into the application
  • Escalating issues to the control admin responsible for the loading of feeds, if required
  • Responsible for chasing agent banks for the non-receipt of statements for more than thirty days
  • Obtaining information from the remitter, remitter bank, over the phone, email, and SWIFT
  • Issuing DEBIT AUTHORITY (MT299) if funds are paid in error or unable to be applied
  • Sending ENQUIRY SWIFT (MT199) for more information
  • Checking trade with Front Office, Middle Office, and Back Office to get details of the transaction
  • Reimburse partial payment if paid in excess or overpayment

Operations Analyst

Mphasis
10.2010 - 06.2012
  • Deals with banking, opening of brokerage accounts linked with bank accounts for US clients
  • Shares transfer, updating client profiles, and mainly dealing with US Stock Market customers
  • Checking KYC and AML details of customers to open brokerage accounts
  • Answering clients' emails about maintenance on their accounts

Education

MBA - Finance and Marketing

Bangalore University

B. Com - undefined

Gulbarga University

Skills

Team management

Accomplishments

  • Recognition and Award, Achieved multiple awards for outstanding contribution and praised for teamwork and leadership quality.
  • Work Migration, Successfully moved the process from Ramp Up to Go-Live Stage from all regions.

Personal Information

  • Date of Birth: 06/19/87
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Timeline

Associate Manager

HCL Tech
12.2021 - Current

Supervisor | Performance Coach

ExxonMobil
03.2017 - 11.2021

Senior Operations Analyst

JP Morgan
07.2012 - 02.2017

Operations Analyst

Mphasis
10.2010 - 06.2012

B. Com - undefined

Gulbarga University

MBA - Finance and Marketing

Bangalore University

Similar Profiles

CREATE PROFILE
Kiran RKAssociate Manager