Kiran Sorte
Nagpur
Summary
To be a part of your esteemed organization in which I can make a significant contribution in the concerned field by virtue of my hard work, sincerity & analytical bent of mind.
Overview
16
16
years of professional experience
Work History
Deputy Area Manager - GB03A
BAJAJ FINANCE LTD
12.2023 - Current
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Implemented innovative solutions to solve operational challenges, resulting in streamlined workflows and enhanced productivity.
- Built positive and productive relationships with store and field leadership.
- Enhanced customer satisfaction by overseeing timely responses to inquiries and resolving issues effectively.
- Manage a team of collections agents, providing guidance, support, and training as needed.
- Monitor and analyze the performance of the collections team, implementing measures to improve productivity and success rates.
- Collaborate with cross-functional teams, including legal, finance, and customer service, to resolve complex or escalated customer issues.
- Maintain accurate and up-to-date records of all collections activities, ensuring compliance with regulatory guidelines and internal policies.
- Prepare regular reports on collections activities, presenting data and insights to upper management.
Senior Collections Manager - GB03A
BAJAJ FINANCE LTD
10.2022 - 12.2023
- Develop and implement effective collections strategies and procedures to maximize debt recovery while maintaining positive customer relationships.
- Maintain accurate and up-to-date records of all collections activities, ensuring compliance with regulatory guidelines and internal policies.
- Prepare regular reports on collections activities, presenting data and insights to upper management.
- Develop and maintain relationships with external collection agencies, attorneys, and other service providers as necessary.
- Communicate with customers regarding their outstanding debts, negotiating payment plans, settlements, or other resolutions.
Collections Manager - GB02
BAJAJ FINANCE LTD
06.2021 - 10.2022
- Oversee the collection of outstanding credit and invoices to minimize profit loss while ensuring it is handled appropriately and per company policy.
- Create and implement strategies to increase the number of successful collections on outstanding debt.
- Develop goals that complement the overarching business goals of the company and coordinate staff to continually meet and exceed goals.
- Communicate with clients to build and maintain a strong working relationship and reduce the number of clients who stop working with the company.
D.C.A Direct Collection Agent
BAJAJ FINANCE LTD
04.2019 - 06.2021
- Create plans and strategies for collecting debts.
- Adhering to financial laws on the regulation of debt collection.
- Search publicly available databases to track down people who default on debt, perform background checks and issue loan documents.
- Prevent repeated payment negligence by working out practical debt payments.
- Negotiate settlements to receive payments on certain percentages of debt.
- Maintain electronic records and hard copies of all payment plans, amounts paid, and communications.
- Prepared and submitted legal documents to initiate court proceedings.
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with a strong sense of personal responsibility.
Contract Bills Incharge
Anjani Logistics,Nagpur
09.2016 - 08.2018
- To take follow up of the company's funds pending in the government office.
- Monthly contract bills will have to be prepared and submitted to the subdivision.
- Bill processing in SAP software from accountant in sub division
- Meeting seniors, taking updates on contracts and fund pending.
Computer Operator, Bill Validation, MSEB Photo Reading Photo Entry
AshtaVinayak Technology, Nagpur
03.2008 - 01.2016
- Computer Operator, Bill Validation, MSEB Photo Reading photo Entry
- Wrote and updated detailed technical documentation for software applications.
- Changed and replaced backup tapes regularly and performed detailed server backups.
- Identified issues, analyzed information and provided solutions to problems.
- Maintained a high level of accuracy in data entry tasks, resulting in improved overall data quality.
Education
B.Com -
D.A.V Collage
01.2018
H.S.C -
Sant Gadge Baba High School
01.2014
S.S.C -
Lal Bahadur Shashtri High school Bhandara
01.2010
Skills
- Certified Secure Computer User V2 From IANT Institute Nagpur
- Computer Skills
- Multitasking
- Self Motivation
- Team Development
- Data Analytics
- Positive Attitude
- Lead Generation
- Promotions planning
- Teamwork and Collaboration
- Problem Resolution
Languages
English
Hindi
Marathi
Personal Information
- Father's Name: Mangruji Sorte
- Mother's Name: Chhaya Sorte
- Date of Birth: 03/12/1990
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Contact
- 91-9673355666
- 91-8459152511
Disclaimer
Give an opportunity to work for your organization; I assure you that I will put in the best of my efforts based on my abilities. I request to you give me a chance to serve in your organization.
swimming and tacking
I know how to swim very well and I am a very good swimmer and I like trekking.
Timeline
Deputy Area Manager - GB03A
BAJAJ FINANCE LTD
12.2023 - Current
Senior Collections Manager - GB03A
BAJAJ FINANCE LTD
10.2022 - 12.2023
Collections Manager - GB02
BAJAJ FINANCE LTD
06.2021 - 10.2022
D.C.A Direct Collection Agent
BAJAJ FINANCE LTD
04.2019 - 06.2021
Contract Bills Incharge
Anjani Logistics,Nagpur
09.2016 - 08.2018
Computer Operator, Bill Validation, MSEB Photo Reading Photo Entry
AshtaVinayak Technology, Nagpur
03.2008 - 01.2016
B.Com -
D.A.V Collage
H.S.C -
Sant Gadge Baba High School
S.S.C -
Lal Bahadur Shashtri High school Bhandara
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