Kiran Suresh Katale
Kolhapur
Summary
Banking Operations Professional with 10+ years of experience, while being associated with market leaders like HDFC, RBL Bank, and ICICI. Skilled in overseeing 100% of operational & SALES activities and focusing on enhancing overall Branch productivity. Seeking a role with leading Financial and Banking firms, that provide an opportunity to constantly evolve while enabling organizational growth.
Results-driven management professional with extensive experience in leading branch operations and maximizing efficiency. Known for fostering collaborative work environment and achieving high-performance results. Reliable and adaptable, with excellent skills in leadership and client relations.
Overview
10
10
Certifications
10
10
years of professional experience
Work History
BRANCH MANAGER
Bajaj FINANCE LTD
02.2026 - 07.2026
- Responsible for overall Branch operations and profitability of the branch, Handling Branch operations Team, Motivate and work along with branch team to achieve branch targets set Month on Month.
SENIOR MANAGER
YES BANK
08.2025 - 02.2026
- Responsible for monitoring business compliance and operations.
- Responsible for accomplished fee revenue for Liabilities & Asset like PL, BL, HL etc.
- Responsible for team building and handling of team coordination.
- Responsible for taking decisions that are cost effective and generated revenue.
- Managing client relationship by providing excellent customer service.
CITY UNION BANK
12.2024 - 07.2025
- Responsible for overall Branch operations and profitability of the branch, Handling Branch operations Team, Motivate and work along with branch team to achieve branch targets set Month on Month.
- Ensure Gold Loan growth at Branch month of month.
- Collections of the branch and control on NPA’s.
- Responsible for the upkeep, ambience of the branch.
- To lead the team in an effective manner to achieve the business goals set by head Office.
BRANCH MANAGER
Capri Global
02.2024 - 08.2024
- Responsible for overall Branch operations and profitability of the branch, Handling Branch operations Team, Motivate and work along with branch team to achieve branch targets set Month on Month.
- Ensure Gold Loan growth at Branch month of month.
- Collections of the branch and control on NPA’s.
- Responsible for the upkeep, ambience of the branch.
- To lead the team in an effective manner to achieve the business goals set by head Office.
Branch Manager
THE MUTHOOT GROUP
08.2022 - 01.2024
- Directed branch operations to enhance customer service and operational efficiency.
- Developed and implemented strategic plans to achieve organizational goals and objectives.
- Managed staff performance through coaching, training, and mentorship initiatives.
- Oversaw financial transactions ensuring compliance with regulatory standards and internal policies.
PERSONAL BANKER AUTHORISER
HDFC BANK
03.2020 - 07.2022
- Responsible for monitoring business compliance and operations.
- Responsible for accomplished fee revenue for Liabilities & Asset like PL, BL, HL etc.
- Responsible for team building and handling of team coordination.
- Responsible for taking decisions that are cost effective and generated revenue.
- Managing client relationship by providing excellent customer service.
- Maintain the decorum and service part of the branch.
- Organized, stocked and maintained the teller window area.
- Performed periodic internal audit of banking.
- Pulled daily branch reports.
- Established production goals and motivated staff to reach and exceed such goals.
- Provided client support as needed and worked to resolve client matters.
- Administered daily operations to ensure policies were adhered to and understood by team.
Service Delivery Ambassador
RBL BANK
06.2019 - 02.2020
- Accomplished fee revenue for 4 major products, spanning Life Insurance (LI), General Insurance (GI), Assets, and Mutual Funds (MF).
- Guaranteed 100% success rates for all internal transfers, like NEFT & RTGS.
- Facilitated cross-sales of products by perceiving client requirements, and offering personalized solutions as per demands.
- Processed 100% of clearing transactions, including Outward and Inward clearing entries.
- Adhered to regulations, policies, and guidelines for AML, KYC, and Audits.
- Controlled 5 kinds of Non-Cash transactions, like DD, NEFT, RTGS, Suspense accounts, and Reconciliation of Branch GL.
- Administered gold loan processes, lobby management, CTS clearing, and Customer Amendment Process.
Customer Service Officer
ICICI BANK
09.2016 - 02.2019
- Automated Cash flow from and to customers with 0% error, while ensuring 100% compliance to Branch operations.
- Performed 3 major audits, spanning Compliance audit, Internal Audit, and SQ audit, and confirmed adherence to operational guidelines and regulations from RBI.
- Controlled 5 kinds of Non-Cash transactions, like DD, NEFT, RTGS, Suspense accounts, and Reconciliation of Branch GL.
- Administered gold loan processes, lobby management, CTS clearing, and Customer Amendment Process.
Education
Post Graduate Diploma - Banking Operations (PGDBO)
NIIT
01.2016
B.M.S - undefined
Mumbai University
01.2015
Skills
MS Office
Photoshop
Tally ERP9
Banking Operations
Team Management
Strategic Planning
Budget Optimization
Corporate Finance
Cost Saving Strategies
Customer Satisfaction
Financial Management
Operations Management
Stakeholder Relationships
Sales & Business Development
Cross Functional Coordination
Certification
Won 2 trophies for Demat Contest from MD’s desk – HDFC
Timeline
BRANCH MANAGER
Bajaj FINANCE LTD
02.2026 - 07.2026
SENIOR MANAGER
YES BANK
08.2025 - 02.2026
CITY UNION BANK
12.2024 - 07.2025
BRANCH MANAGER
Capri Global
02.2024 - 08.2024
Branch Manager
THE MUTHOOT GROUP
08.2022 - 01.2024
PERSONAL BANKER AUTHORISER
HDFC BANK
03.2020 - 07.2022
Service Delivery Ambassador
RBL BANK
06.2019 - 02.2020
Customer Service Officer
ICICI BANK
09.2016 - 02.2019
B.M.S - undefined
Mumbai University
Post Graduate Diploma - Banking Operations (PGDBO)
NIIT