Summary
Overview
Work History
Education
Skills
Soft Skills
Timeline
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Kiran Kishore Mahendiran

Lead Consultant
Bangalore

Summary

Multi-tasking Lead Consultant skilled in Issue Resolution and Custom solution delivery, well-learned in Manhattan Warehouse Management System A diverse professional pursuing an exciting position where honesty, agility and resourcefulness will be highly valued.

Overview

12
12
years of professional experience
4
4
years of post-secondary education

Work History

Lead Consultant

Manhattan Associates
02.2022 - 02.2025
  • Expertise in Manhattan Warehouse Management System.
  • Provided excellent support by addressing client inquiries and troubleshooting complex functional issues.
  • Design and development of custom solutions based upon clients' strict requirements.
  • Collaborated with cross-functional teams to ensure seamless execution of resolutions and deliverables.
  • Mentored junior consultants, improving their skills and knowledge through hands-on coaching and guidance.
  • Configured Warehouse Management systems to meet unique business requirements of individual clients.
  • Conducted regular progress meetings to update stakeholders on project status, challenges, and solutions implemented.

Senior Quality Assurance Engineer

Coviam Technologies
04.2019 - 02.2022
  • Created test cases and test scripts to maintain cohesive team approach to product development.
  • Completed feature tests under tight deadlines to meet client demands and project timelines.
  • Performed software testing to uncover bugs and troubleshoot functional issues prior to application launch.
  • Supported product managers and development teams across all phases of testing from planning to execution, troubleshooting and reporting within high-volume, agile environment.
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
  • Gathered data on integration issues and vulnerabilities and reported all findings, including improvement recommendations.

Associate Product Specialist

Zensar Technologies
12.2014 - 04.2019
  • Collaborated with developers and project managers to assess program capabilities, features and testing demands.
  • Proposed development and testing improvements to positively impact usability, function and performance.
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
  • Created accurate and efficient test scripts in Sierra(In house automation tool) to manage automated testing of certain products and features.
  • Performed software testing to uncover bugs and troubleshoot functional issues prior to application launch.
  • Collaborated with developers and product owners to stay current on product features and intended functionality.
  • Assessed software bugs and compiled findings along with resolution techniques in documentation.
  • Trained and guided onsite and offshore team members in quality assurance standards, policies and procedures.
  • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
  • Performed root cause analysis and general troubleshooting.
  • Conferred with engineers and designers to investigate and solve failure issues.
  • Monitored back-end data by inter-communicating between WMS and dependent systems.
  • Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements.

Associate Software Engineer

Logfire Technologies
06.2013 - 12.2014
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
  • Conducted regression testing, analyzed results and submitted observations to development team.
  • Tested troubleshooting methods, devised innovative solutions, and documented resolutions for inclusion in knowledge base for support team use.
  • Proposed development and testing improvements to positively impact usability, function and performance.
  • Identified and tracked defects with Jira and supported developers in resolving problems by completing additional tests.
  • Assessed software bugs and compiled findings along with resolution techniques in documentation.

Education

No Degree - Testing Course

Testing Campus
10.2012 - 01.2013

Bachelor of Technology - Electrical, Electronics Engineering Technologies

Amrita School Of Engineering
07.2008 - 05.2012

Skills

    Issue Resolution

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Soft Skills

  • Quick Learner
  • Good Troubleshooting Skills
  • Team Player
  • Good Communication
  • Positive Attitude

Timeline

Lead Consultant

Manhattan Associates
02.2022 - 02.2025

Senior Quality Assurance Engineer

Coviam Technologies
04.2019 - 02.2022

Associate Product Specialist

Zensar Technologies
12.2014 - 04.2019

Associate Software Engineer

Logfire Technologies
06.2013 - 12.2014

No Degree - Testing Course

Testing Campus
10.2012 - 01.2013

Bachelor of Technology - Electrical, Electronics Engineering Technologies

Amrita School Of Engineering
07.2008 - 05.2012
Kiran Kishore MahendiranLead Consultant