Kiran Kishore Mahendiran
Senior Technical Specialist
Bangalore,KA
Summary
Functional specialist with strong background in optimizing processes and improving operational efficiency. Known for ability to collaborate effectively within teams and adapt to changing needs. Skilled in data analysis, problem-solving, and project management. Reliable, results-driven, and focused on delivering impactful outcomes.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Senior Technical Specialist
Zensar Technologies
Bangalore, Karnataka
05.2025 - Current
- Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
- Collaborated with cross-functional teams to develop high-quality products that met customer needs.
- Fostered a culture of continuous improvement through regular retrospective meetings with the team.
- Led agile teams to deliver high-quality software solutions, significantly reducing time to market.
- Optimized resource allocation, enabling team to focus on high-impact projects and features.
- Facilitated cross-functional team meetings to address bottlenecks, improving overall project communication and execution.
Lead Consultant
Manhattan Associates
02.2022 - 02.2025
- Expertise in Manhattan Warehouse Management System.
- Provided excellent support by addressing client inquiries and troubleshooting complex functional issues.
- Design and development of custom solutions based upon clients' strict requirements.
- Collaborated with cross-functional teams to ensure seamless execution of resolutions and deliverables.
- Mentored junior consultants, improving their skills and knowledge through hands-on coaching and guidance.
- Configured Warehouse Management systems to meet unique business requirements of individual clients.
- Conducted regular progress meetings to update stakeholders on project status, challenges, and solutions implemented.
Senior Quality Assurance Engineer
Coviam Technologies
04.2019 - 02.2022
- Created test cases and test scripts to maintain cohesive team approach to product development.
- Completed feature tests under tight deadlines to meet client demands and project timelines.
- Performed software testing to uncover bugs and troubleshoot functional issues prior to application launch.
- Supported product managers and development teams across all phases of testing from planning to execution, troubleshooting and reporting within high-volume, agile environment.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Gathered data on integration issues and vulnerabilities and reported all findings, including improvement recommendations.
Associate Product Specialist
Zensar Technologies
12.2014 - 04.2019
- Collaborated with developers and project managers to assess program capabilities, features and testing demands.
- Proposed development and testing improvements to positively impact usability, function and performance.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Created accurate and efficient test scripts in Sierra(In house automation tool) to manage automated testing of certain products and features.
- Performed software testing to uncover bugs and troubleshoot functional issues prior to application launch.
- Collaborated with developers and product owners to stay current on product features and intended functionality.
- Assessed software bugs and compiled findings along with resolution techniques in documentation.
- Trained and guided onsite and offshore team members in quality assurance standards, policies and procedures.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Performed root cause analysis and general troubleshooting.
- Conferred with engineers and designers to investigate and solve failure issues.
- Monitored back-end data by inter-communicating between WMS and dependent systems.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements.
Associate Software Engineer
Logfire Technologies
06.2013 - 12.2014
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Conducted regression testing, analyzed results and submitted observations to development team.
- Tested troubleshooting methods, devised innovative solutions, and documented resolutions for inclusion in knowledge base for support team use.
- Proposed development and testing improvements to positively impact usability, function and performance.
- Identified and tracked defects with Jira and supported developers in resolving problems by completing additional tests.
- Assessed software bugs and compiled findings along with resolution techniques in documentation.
Education
No Degree - Testing Course
Testing Campus
10.2012 - 01.2013
Bachelor of Technology - Electrical, Electronics Engineering Technologies
Amrita School Of Engineering
07.2008 - 05.2012
Skills
Issue Resolution
Customer Relationships
Quick Learner
Communication
Subject Matter Expert
Quality Assurance
Project Management
Soft Skills
- Quick Learner
- Good Troubleshooting Skills
- Team Player
- Good Communication
- Positive Attitude
Timeline
Senior Technical Specialist
Zensar Technologies
05.2025 - Current
Lead Consultant
Manhattan Associates
02.2022 - 02.2025
Senior Quality Assurance Engineer
Coviam Technologies
04.2019 - 02.2022
Associate Product Specialist
Zensar Technologies
12.2014 - 04.2019
Associate Software Engineer
Logfire Technologies
06.2013 - 12.2014
No Degree - Testing Course
Testing Campus
10.2012 - 01.2013
Bachelor of Technology - Electrical, Electronics Engineering Technologies
Amrita School Of Engineering
07.2008 - 05.2012