Kiran Kishore Mahendiran
Lead Consultant
Bangalore
Summary
Multi-tasking Lead Consultant skilled in Issue Resolution and Custom solution delivery, well-learned in Manhattan Warehouse Management System A diverse professional pursuing an exciting position where honesty, agility and resourcefulness will be highly valued.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Lead Consultant
Manhattan Associates
02.2022 - 02.2025
- Expertise in Manhattan Warehouse Management System.
- Provided excellent support by addressing client inquiries and troubleshooting complex functional issues.
- Design and development of custom solutions based upon clients' strict requirements.
- Collaborated with cross-functional teams to ensure seamless execution of resolutions and deliverables.
- Mentored junior consultants, improving their skills and knowledge through hands-on coaching and guidance.
- Configured Warehouse Management systems to meet unique business requirements of individual clients.
- Conducted regular progress meetings to update stakeholders on project status, challenges, and solutions implemented.
Senior Quality Assurance Engineer
Coviam Technologies
04.2019 - 02.2022
- Created test cases and test scripts to maintain cohesive team approach to product development.
- Completed feature tests under tight deadlines to meet client demands and project timelines.
- Performed software testing to uncover bugs and troubleshoot functional issues prior to application launch.
- Supported product managers and development teams across all phases of testing from planning to execution, troubleshooting and reporting within high-volume, agile environment.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Gathered data on integration issues and vulnerabilities and reported all findings, including improvement recommendations.
Associate Product Specialist
Zensar Technologies
12.2014 - 04.2019
- Collaborated with developers and project managers to assess program capabilities, features and testing demands.
- Proposed development and testing improvements to positively impact usability, function and performance.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Created accurate and efficient test scripts in Sierra(In house automation tool) to manage automated testing of certain products and features.
- Performed software testing to uncover bugs and troubleshoot functional issues prior to application launch.
- Collaborated with developers and product owners to stay current on product features and intended functionality.
- Assessed software bugs and compiled findings along with resolution techniques in documentation.
- Trained and guided onsite and offshore team members in quality assurance standards, policies and procedures.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Performed root cause analysis and general troubleshooting.
- Conferred with engineers and designers to investigate and solve failure issues.
- Monitored back-end data by inter-communicating between WMS and dependent systems.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements.
Associate Software Engineer
Logfire Technologies
06.2013 - 12.2014
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Conducted regression testing, analyzed results and submitted observations to development team.
- Tested troubleshooting methods, devised innovative solutions, and documented resolutions for inclusion in knowledge base for support team use.
- Proposed development and testing improvements to positively impact usability, function and performance.
- Identified and tracked defects with Jira and supported developers in resolving problems by completing additional tests.
- Assessed software bugs and compiled findings along with resolution techniques in documentation.
Education
No Degree - Testing Course
Testing Campus
10.2012 - 01.2013
Bachelor of Technology - Electrical, Electronics Engineering Technologies
Amrita School Of Engineering
07.2008 - 05.2012
Skills
Issue Resolution
Soft Skills
- Quick Learner
- Good Troubleshooting Skills
- Team Player
- Good Communication
- Positive Attitude
Timeline
Lead Consultant
Manhattan Associates
02.2022 - 02.2025
Senior Quality Assurance Engineer
Coviam Technologies
04.2019 - 02.2022
Associate Product Specialist
Zensar Technologies
12.2014 - 04.2019
Associate Software Engineer
Logfire Technologies
06.2013 - 12.2014
No Degree - Testing Course
Testing Campus
10.2012 - 01.2013
Bachelor of Technology - Electrical, Electronics Engineering Technologies
Amrita School Of Engineering
07.2008 - 05.2012
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