Summary
Overview
Work History
Education
Skills
Interests
Timeline
Personal Information
Awards
I want to start my own company
Generic
KISAN MISHRA

KISAN MISHRA

MUMBAI

Summary

To continuously enhance my knowledge, skills and experience by getting involved in challenging work environment and utilize them for personal and organizational growth to the best of my ability. Customer-orientated Front Office Manager with commitment to maintaining professional standards at all times. Skilled at getting best from other staff, handling customer concerns with care and tact and ensuring smooth running of department.

Reliable Front Office Supervisor known for interacting with customers and responding appropriately to questions. Considered talented employee ready to tackle any responsibility with pleasant demeanor and attitude. Offering outstanding verbal communication, writing and time management skills.

Overview

12
12
years of professional experience
4
4
Languages

Work History

Front office manager

Mody Auto Corp Pvt Ltd
07.2019 - Current
  • Handled guest complaints in a polite and friendly manner, providing effective solutions to maintain customer retention.
  • Organizing event handling front office staff etc.

Front Team Leader

Mody Auto Corp Pvt. Ltd.
08.2022 - 01.2026
  • Handle my team and try push and help my team achieve company targets & goals.

Service Advisor

Mody Auto Corp Pvt. Ltd.
09.2019 - 08.2022
  • Handling customers and vehicle in to out all process following focusing to achieve company goals.

Sr. Service Advisor

Autobahn Volkwogen
10.2018 - 04.2019
  • Achieved service time and quality targets.

Sr. Service Advisor

Automark Volkswagen
09.2016 - 09.2018
  • Resolved customer queries and problems using effective communication and providing step-by-step solutions.

Sr. Service Advisor

Autobahn Skoda
08.2015 - 08.2016
  • Set up repair appointments with job sheet to meet customer needs and resolve key concerns.

Sr. Service Advisor

Senator Skoda
04.2015 - 08.2015
  • Prepared orders to deliver excellent presentation and quality standards.

Trainee Technician

Maruti autocreat wheels (chandiwali) pvt. Ltd
08.2014 - 03.2015
  • Inspected car and systems to identify issues and report problems for repair.

Trainee Technician

Linkway Honda
01.2014 - 02.2015
  • Inspected car and systems to identify issues and report problems for repair.

CNC Technician

Eicher Volvo
01.2014 - 07.2014
  • Operate CNC machines with ease, including drilling, milling and grinding machines.

Education

3 YEAR AUTOMOBILE DIPLOMA - PRIVATE COURSE

Rustomjee academy for global careers
Thane
01-2014

11TH PASSED - COMMERCE

MUMBAI BOARD
01-2012

SSC PASSED - undefined

MUMBAI BOARD
01-2011

Skills

Basic computer repair knowledge

Quick learner

Customer service

Relationship building

Documentation and control

Administrative skills

Listening skills

Team management

Guest relations

Complaint handling

Staff management

Data entry

Issue handling

Administrative support

Employee supervision

Event coordination

Interests

Listening music

Worship God

Helping the needy

Timeline

Front Team Leader

Mody Auto Corp Pvt. Ltd.
08.2022 - 01.2026

Service Advisor

Mody Auto Corp Pvt. Ltd.
09.2019 - 08.2022

Front office manager

Mody Auto Corp Pvt Ltd
07.2019 - Current

Sr. Service Advisor

Autobahn Volkwogen
10.2018 - 04.2019

Sr. Service Advisor

Automark Volkswagen
09.2016 - 09.2018

Sr. Service Advisor

Autobahn Skoda
08.2015 - 08.2016

Sr. Service Advisor

Senator Skoda
04.2015 - 08.2015

Trainee Technician

Maruti autocreat wheels (chandiwali) pvt. Ltd
08.2014 - 03.2015

Trainee Technician

Linkway Honda
01.2014 - 02.2015

CNC Technician

Eicher Volvo
01.2014 - 07.2014

SSC PASSED - undefined

MUMBAI BOARD

3 YEAR AUTOMOBILE DIPLOMA - PRIVATE COURSE

Rustomjee academy for global careers

11TH PASSED - COMMERCE

MUMBAI BOARD

Personal Information

  • Date of Birth: 12 march 1996
  • Gender: male
  • Nationality: Indian
  • Marital Status: single

Awards

  • Best Service Advisor, 2022
  • Best Service TL, 2025

I want to start my own company

I tried two businesses side by side in the last three years: the first was trading in automobile parts, and the second was my own hotel, but due to some issues, both are closed, but I will never stop. One day I will start one big and successful company of my own.

KISAN MISHRA