Kishore K
Maduravoyal
Summary
Aspires to advance professional capabilities and ascend to senior roles, contributing significantly to organizational success. Works great alone or with others and consistently exceeds expectations.
Overview
6
6
years of professional experience
Work History
Senior Process Associate
DHL Global Forwarding Freight Shared Services (India) LLP
09.2021 - Current
- Managed road freight processes, including shipment and consolidation creation for FTL, LTL, and PTL.
- Prepare border-to-border invoices for all outbound and inbound shipments via the Dubai Trade system, ensuring accurate allocation and uploading of BOE documents, and verifying compliance with customs procedures.
- Coordinated with business partners through various communication channels to drive seamless and efficient operations, resolve issues promptly, and maintain workflow continuity.
- Handled ocean freight shipments globally for Europe, Gulf, Mexico, and France exports and imports.
- Created visibility for customers by initiating milestones such as arrival, pickup, departure, and final proof of delivery of the shipments.
- Coordinated supply chain operations utilizing CargoWise One to ensure data quality and efficiency.
- Maintained export and import documentation in compliance with company policies.
- Led team efforts to ensure timely completion of all deliverables.
- Facilitated communication with stakeholders through daily and weekly calls to support business operations.
- Analyzed shipment data to identify trends and improve service delivery.
Senior Executive
CMA CGM GBS India
06.2019 - 09.2021
- DWorked as Senior Executive in CMA CGM GBS India.
- Promoted as Senior Executive within short period after joined in the Organization.
- Responsible to handle Import activities and leading India Import Documentation and Invoicing process.
- Co-ordinating team-mates within the process and guiding them to make accuracy in process.
- Main Source in Interaction with Agency people on behalf of GBS. As a lead to the process, on daily basis team huddles will be conducted.
- Major activities handled Scheduling, Audit Report, Custom Clearance, Custom Declaration, Data Cleaning, Charges, Freight Invoice, Vessel Closure and NOA (Ocean Freight).
- Doing regular follow-up with destination office for long time pending queries via email or phone and mail within SLA and TAT.
- Training new users and grooming the buddies as experts in the process.
- Raising RFI and following up them with partner for incorrect applications.
- Maintaining various reports related to the process.
- Tracking, Handling and Action mails in Business Address.
Education
BSC - Bachelor of Electronics and Communication
DRBCCC Hindu College
Chennai01.2018
Skills
- CargoWise One
- Shipment management
- Stakeholder engagement
- Reporting and documentation
- Operational efficiency
- Time management
Additional Responsibilities
- Taking up all responsibilities, viz. team management, process management, and people management in the absence of the team lead
- Managed task allocation and closely monitored team performance, addressing SLA breaches proactively, and ensuring consistent compliance with operational standards
- Assisting the customer in procuring their cargo at the correct time from the port
- Maintaining secure documents for contract customers' business with DHL GSC
Languages
- English
- Tamil
- Telugu
Personal Information
Disclaimer
I declare that all the above furnished information is true and correct to the best of my knowledge and belief.
Timeline
Senior Process Associate
DHL Global Forwarding Freight Shared Services (India) LLP
09.2021 - Current
Senior Executive
CMA CGM GBS India
06.2019 - 09.2021
BSC - Bachelor of Electronics and Communication
DRBCCC Hindu College