

Dynamic Project Manager with extensive experienced in various system, adept at driving process improvements and ensuring SLA adherence. Skilled in SAP and data management, I excel in translating complex business needs into actionable solutions while fostering strong client relationships. Proven track record in enhancing operational efficiency and user satisfaction
Work with stakeholders to understand and document business needs,objectives, and functional/non-functional requirements.
Collaborate with development teams to design and implement solutions that meet business requirements.
Identify opportunities for process improvements and use data to support data driven changes.
UAT, solution design close work with state side partners.
Understanding requirement or issues based on that report it to Jira ticketing tool.
I coordinate closely with the development team to translate business and application
requirements into actionable tasks, while engaging stakeholders.
Ensures that digital loan products are designed, developed, and delivered
effectively. Collect business needs for loan origination, processing,
disbursement, and repayment.
Ensure loan services comply with banking regulations and FNMA and FHLMC Guidelines.
Salesforce projects for borrower policy.
Recommend improvements in loan approval turnaround time and customer onboarding.
Conducted system analysis and documented findings.
Evaluate policy with sales team.
Closely work with underwriters to understand their requirements and frequent communication with brokers and stakeholders.
Applied grades to each loan application based on established criteria to keep
institutional risk low.
MSBI, CCNA and Advanced Excel