Kishore Pathak
Delhi
Summary
Experienced and results-oriented Store Manager with more than 16 years of experience in retail environments. Motivated professional with strengths in supervising employees and promoting optimal customer service. Adept in employee relations, inventory organization, and visual merchandising. Prepared, organized, and trained in product knowledge and store regulations. Committed to creating an environment that is conducive to achieving increased sales and customer satisfaction.
Overview
19
19
years of professional experience
Work History
Store Manager
Color Plus (Aarya Trading Pvt Ltd.)
2025.08 - Current
- Managed daily store operations and ensured smooth workflow.
- To make sure to achieve store target on a regular basis & be positive in L2L.
- Analyzed store performance data to identify areas of improvement and develop strategies to increase efficiency.
- Created weekly and monthly reports to track store performance and identify potential issues.
- Ensuring adherence to retail SOP, standards & floor hygiene & ensuring standards of customer service.
- Analyzed sales data to identify trends and inform business decisions.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Developed strategies to maximize sales and profitability.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Organized promotional events to increase product awareness.
Project Manager
Sri Sai Translation
Delhi
2023.12 - 2025.07
- Experienced Project Manager with expertise in managing multilingual translation projects across diverse industries.
- Proven ability to oversee end-to-end project lifecycles, ensuring quality, accuracy, and on-time delivery.
- Skilled in coordinating global teams, maintaining client relationships, and optimizing workflows for maximum efficiency.
- Planned, designed, and scheduled phases for large projects. Identified plans and resources required to meet project goals and objectives.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Store Manager
DNA Retails (Arvind Lifestyle Pvt. Ltd.)
Delhi
2022.01 - 2023.10
- To make sure to achieve store target on a regular basis & be positive in L2L.
- Analyzed store performance data to identify areas of improvement and develop strategies to increase efficiency.
- Created weekly and monthly reports to track store performance and identify potential issues.
- Ensuring adherence to retail SOP, standards & floor hygiene & ensuring standards of customer service.
Store Manager
Mohan Clothing Pvt. Ltd.
Delhi
2017.04 - 2021.07
- Set targets of 8 Sales staff, Manage timing and shift of 13 staff.
- Providing training schedule of customer service, customer orientation to the staff.
- Sending MIS reports on a regular basis including all the Kpi's.
- Strong vigil on customers and staff, regular audit of stock to ensure NO pilferage in store.
- Developed and maintained strong relationships with customers to ensure repeat business.
Store Manager
Mohan Clothing Pvt. Ltd.
Gurugram
2014.12 - 2017.04
- Set targets of 4 Sales staff, Manage timing and shift of 8 staff.
- Providing training schedule of customer service, customer orientation to the staff.
- Sending MIS reports on a regular basis including all the Kpi's.
- Strong vigil on customers and staff, regular audit of stock to ensure NO pilferage in store.
- Developed and maintained strong relationships with customers to ensure repeat business.
Asst. Store Manager
Shubham Sales Corp. (Blackberrys)
Delhi
2011.11 - 2014.05
- Sending MIS reports & taking briefing of staff when manager not available at store.
- Achieving individual Sales target with the best KPI's & be the lead example to the sales staff.
- Ensuring processes are followed as per SOP.
- Making Sure VM & Hygiene of the store should be at highest level all the time.
Fashion Consultant
Neelkanth Traders (Reebok)
Delhi
2006.11 - 2010.08
- Responsible for customer service, sales achievements with KPI's & Section display within Company's VM guidelines.
- Ensuring processes are followed as per SOP.
Education
Master of Business -
IMT
06.2016
B.COM -
Delhi University
10.2009
Senior Secondary -
P & T Sr. Secondary School
03.2005
Higher Secondary -
Uttrakhand Public School
04.2003
Skills
- Ability to Work Under Pressure
- Leadership
- Customer Orientation
- Results-Oriented
- Ability to Work in a Team
- Visual Merchandising
- Customer Satisfaction
- Sales
- VM (Operating System)
- Merchandising
- Hygiene
- Customer Service
- Employee Relations
- Retail operations
Hobbies and Interests
- Traveling
- Listening Music
Languages
- Hindi
- English
Timeline
Store Manager
Color Plus (Aarya Trading Pvt Ltd.)
2025.08 - Current
Project Manager
Sri Sai Translation
2023.12 - 2025.07
Store Manager
DNA Retails (Arvind Lifestyle Pvt. Ltd.)
2022.01 - 2023.10
Store Manager
Mohan Clothing Pvt. Ltd.
2017.04 - 2021.07
Store Manager
Mohan Clothing Pvt. Ltd.
2014.12 - 2017.04
Asst. Store Manager
Shubham Sales Corp. (Blackberrys)
2011.11 - 2014.05
Fashion Consultant
Neelkanth Traders (Reebok)
2006.11 - 2010.08
Master of Business -
IMT
B.COM -
Delhi University
Senior Secondary -
P & T Sr. Secondary School
Higher Secondary -
Uttrakhand Public School