Overview
Work History
Education
Skills
Certification
Key Projects Delivered
Certifications Internships Training Achievements
Personal Information
Languages
Disclaimer
Timeline
Generic
Kishore Kumar R

Kishore Kumar R

Bangalore

Overview

15
15
years of professional experience
1
1
Certification

Work History

QA Test lead

Fiserv India Pvt Ltd
Bangalore
05.2019 - 02.2022

Team Lead - Software Testing

OSB India Pvt Ltd
Bangalore
06.2015 - 05.2019

Sr. Test Engineer/Business Analyst

OSB India Pvt Ltd
Bangalore
03.2010 - 06.2015

Operations Assistant

OSB India Pvt Ltd
Bangalore
09.2008 - 03.2010

Technical support executive

C-Cubed solutions
Bangalore
12.2006 - 01.2008

Manager - Quality Assurance

CitiusTech
Bangalore
02.2022

Education

Bachelor of Engineering in Electronics and Communication -

Anna University

Skills

  • Client Stakeholder Management
  • Test Management
  • Risk Based Testing (RBT)
  • Team Management
  • Mortgage/Lending/Payments
  • Banking & Financial Services
  • Test Strategy & Test Plan
  • SQL Queries
  • Defects log management
  • Test completion/summary report
  • Triage calls
  • Test Metrics & status reports
  • AWS Cloud
  • HP UFT
  • DevOps, Docker
  • Automation Testing
  • Test Estimation
  • CI/CD – Jenkins, Team City
  • Agile / Scrum
  • HP ALM and JIRA
  • PRINCE 2/PMP fundamentals
  • VB Scripting
  • Figma UI UX design
  • Selenium, Cypress

Certification

  • ISTQB - ISEB
  • CSM
  • TOSCA

Key Projects Delivered

  • MORTGAGE TRANSFORMATION OF BANKING SYSTEM, One Savings Bank plc, UK, 11/2017, 04/2019, This is a key project which I have been a part of, involves migration of a complete mortgage system. A portfolio of loan and account data is transferred from the existing application to a high-end Java based Mortgage application. As a Test Lead, my responsibilities include: Lead the team towards the effective delivery of manual and automation testing Automated the regression suite using UFT and run the suite at the end of every release Stakeholder management - worked in client’s place (One Savings Bank, Kent UK) Being a Testing SPOC, as well as a Scrum developer – This project was delivered with waterfall, and then adopted to agile/scrum as a pilot project
  • SAVINGS AUTOMATED PAYMENTS & FILES MAINTENANCE, One Savings Bank plc, UK, 12/2014, 09/2016, Project involves scheduling automated payments to customers’ nominated accounts in different banks. Withdrawals initiated are segregated in different files as same day, next day, BACS and CHAPS payments. My responsibilities include: Being responsible for all key testing phases and delivery Preparation of key test artefacts from Test strategy to Test completion report Facilitated defect triage calls, and Go-NoGo meetings from a test perspective Stakeholder management, Client communication Test lead as well as a Subject matter expert
  • AUTOMATION USING UFT/QTP, One Savings Bank plc, UK, 10/2016, 04/2019, As a Test lead, I have played a key role in implementing the automation tool for the organization. The key deliverables and responsibilities are as below: POC – Successfully completed Proof of Concepts (POC) by using UFT tool with the organization’s Java, web and AS400 based applications. Online banking – Created a keyword and data-driven automation framework (Hybrid) to automate the Bank’s customer portal application Mortgage regression pack – Lead the effort and automated the entire regression suite of 1000+ test cases In this project I was entirely responsible for recruiting automation engineers, finalizing automation roadmap, framework, environment, batch runs, test reports, code reviews.
  • ARCHITECT BANKING PORTAL (Web based financial solution), Fiserv, U.S., 05/2019, 12/2020, This is an US based web online banking portal offering financial solutions to various banks. Here I have played the role of a test lead and got exposure in implementing various Banking features like BAI2 file export, ACH, Wires, SWIFT payments Credit card integrations with a third-party card provider named Card Valet Entire test management activities and also provided hands on manual testing contribution ADA Testing, WCAG Standards – both manual and using tools like NVDA & Deque Axe Prepare insprint regression tests and organize release level regression execution using Selenium Scrum Master: Additionally, played the role of a Scrum Master with my own interest and initiative – Facilitated Sprint events, Handled JIRA sprint boards, handled Client and Product Owner communications, tracked and mitigated risks.
  • CREDIT CARD SSO INTEGRATION WITH ARCHITECT (Online banking portal), Fiserv, U.S., 12/2020, 01/2022, As a Test lead, worked on some key credit and debit card integrations with our online banking system as highlighted below: Integration of Credit card provider named eCS SSO with our online banking system Integration of Credit and Debit card provider named CardHub with our online banking system Implemented card integration with different ‘Core Banking Platforms’ like Signature, Datasafe, DNA, XP2 Mobile testing, services/API testing and ADA/Accessibility testing, Cards integrations and SSO Testing Automated test scenarios using Tosca and worked across modules, Test sheet, Test template and Execution suites
  • LOGIBEC EspressoGO, Logibec, Canada, 02/2022, present, Logibec is a Canada based client, for whom we are upgrading and modernising the existing legacy application. The new product named EspressoGO is the upgraded version of legacy system which will handle the HR functions of various hospital network and its employees. The project also has the prime focus on UI, UX and accessibility. Built the product from scratch, where I lead the testing efforts of 3 scrum teams Automation: Strategized automation testing and implemented Cypress with JavaScript Implemented mobile device testing framework using BrowserStack tool Responsible for Mobile testing, services/API testing and ADA/Accessibility testing, UI/UX testing Delivered the project in 2 phases

Certifications Internships Training Achievements

  • ISTQB - ISEB Certified Tester Foundation Level
  • Certified Scrum Master (CSM) from Scrum Alliance
  • Implemented HP UFT and JIRA automation tools in the bank following a successful POC
  • Implemented HP ALM as a test management tool in the bank following a successful POC
  • Recruitment: Have successfully setup the testing team for the organization
  • Attended ‘Master the skills of Charismatic leadership’ from Dale Carnige, and certified.
  • Attended ‘Advanced Management’ Training from Eazl, and certified.
  • Completed ‘Certified Software testing professional’ course from STC technologies, Bangalore.
  • Tricentis TOSCA certified: Achieved following TOSCA certifications – Automation Engineer Level 1, Automation Specialist 1, Automation Specialist 2, Test design specialist 1, Test design specialist 2
  • Product analytics Micro Certification from Product School
  • Completed Product Manager Virtual Internship Program with Citibank

Personal Information

  • Title: 16 years of overall work experience, and diverse experience in Information Technology with emphasis on Software Testing, Agile and Scrum Mastery
  • Date of Birth: 06/05/1985
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Languages

  • English
  • Tamil
  • Kannada
  • Hindi

Disclaimer

I hereby declare that all the information furnished above is true to the best of my knowledge and belief.

Timeline

Manager - Quality Assurance

CitiusTech
02.2022

QA Test lead

Fiserv India Pvt Ltd
05.2019 - 02.2022

Team Lead - Software Testing

OSB India Pvt Ltd
06.2015 - 05.2019

Sr. Test Engineer/Business Analyst

OSB India Pvt Ltd
03.2010 - 06.2015

Operations Assistant

OSB India Pvt Ltd
09.2008 - 03.2010

Technical support executive

C-Cubed solutions
12.2006 - 01.2008

Bachelor of Engineering in Electronics and Communication -

Anna University

  • ISTQB - ISEB
  • CSM
  • TOSCA
Kishore Kumar R