KLAIF NATRAJ
CHENNAI
Summary
Dynamic Service Delivery Specialist with expertise in SAP Ariba and vendor management at Capgemini Technology Service Pvt. Ltd. Proven track record in enhancing procurement processes and training stakeholders, leading to improved user adoption. Skilled in cost reduction and performance improvement, fostering collaboration and efficiency across teams.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Service Delivery Specialist
Capgemini Technology Service Pvt.Ltd
Chennai
02.2025 - Current
- Major operation performed as indirect procurement categories, ensuring compliance with organizational policies.
- Managed Tactical sourcing based on the requirements of the clients.
- Conducted supplier onboarding and maintained supplier master data in Ariba.
- Trained and supported regional buyers and stakeholders on Ariba tools and best practices, improving user adoption rates.
- Maintained Zendesk and ServiceNow for ticket creation, tracking and resolution of procurement related quries and system issues.
- Provided training to the Suppliers and internal teams on Ariba Network registration, profile updation.
- Maintained MDM to maintain the supplier and internal team data in Ariba.
- Led end to end Procure to Pay (P2P) process using Ariba.
Trainee Purchase
Lucas Indian Service Ltd
CHENNAI
09.2021 - 02.2025
- Provided support to existing staff on various tasks and duties.
- Participated in brainstorming sessions to generate ideas for marketing campaigns.
- Assisted with training new employees on company policies and procedures.
- Developed essential skills and techniques through diligent practice.
- Create new Purchase Orders to Vendors
- Developing New vendors to reduce the Cost and improvise the Quality of the Products
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Analyzed key performance indicators to identify effective strategies.
- Monitored operations and reviewed records and metrics to understand company performance.
- Checking Bill of Materials with System and Actual.
- Review Sub contract Vendors every month and correct the Sub contract stocks.
- Every Month revised the PVC price to the Vendors.
- Identified needs of customers promptly and efficiently.
- Implemented strategies to take advantage of new opportunities.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Lucas Indian Service Ltd.
Carborundum Pvt Ltd.
Education
BACHELORS OF ENGINEERING - MECHANICAL ENGINEERING
Velammal Engineering College
01.2020
DIPLOMA IN MECHANICAL ENGINEERING -
Srinivasan Polytechnic College
PerambalurHigher Secondary Education -
Christ the king boys matric Hr.Sec School
KumbakonamSecondary Education -
Christ the king boys matric Hr Sec School
KumbakonamSkills
- SAP MM
- SAP Ariba
- Zendesk
- MS EXCEL
- POWER POINT
- Report Preparation
- Vehicle operation
- Performance Improvement
- Technical skills
- Vendor Management
- Cost Reduction
- Cost Analysis
Industrial Visits
- Ashok Leyland
- Toshniwala
Languages
- ENGLISH
- TAMIL
Disclaimer
I hereby declare that the above particulars of facts and information stated are true, correct and complete to the best of my belief and knowledge.
Internship
- Lucas Indian Service Ltd
- Carborundum Pvt Ltd
Personal Information
- Father's Name: MANI P
- Date of Birth: 10/06/97
- Gender: MALE
- Nationality: INDIAN
Certification
SAP MM Consultant
Timeline
Service Delivery Specialist
Capgemini Technology Service Pvt.Ltd
02.2025 - Current
Trainee Purchase
Lucas Indian Service Ltd
09.2021 - 02.2025
Lucas Indian Service Ltd.
Carborundum Pvt Ltd.
BACHELORS OF ENGINEERING - MECHANICAL ENGINEERING
Velammal Engineering College
DIPLOMA IN MECHANICAL ENGINEERING -
Srinivasan Polytechnic College
Higher Secondary Education -
Christ the king boys matric Hr.Sec School
Secondary Education -
Christ the king boys matric Hr Sec School