Senior Associate
Hexaware Technologies Pvt. Ltd. (VFS Global)
Navi Mumbai
03.2025 - Current
- Handling refund and complaints of the customer related to their visa process requirements globally.
- Handling queries related to the visa issues of the customers.
- Handling refund of the visa issues through Power BI and various payment gateways depending on various regions globally.
- Handling calls of the customers as well related to visa process and requirements.
- Industry: BPO