K.Prathap Shyam
Chennai
Summary
Highly motivated and goal-driven Financial Analyst skilled in collecting, monitoring and studying data to analyze financial status and recommend business strategy. Experienced in qualitative and quantitative analysis, contract management and forecasting. Tech-savvy in use of spreadsheets, accounting and financial management software.
Enterprising Financial Analyst with proven success in recommending appropriate financial plans based on accurate data collection, financial monitoring and business strategizing. Expertise includes financial analysis and reporting, contract management and forecasting. Develops and maintains high standards of quality and issue resolution through effective financial planning. Adept at utilizing top-of-the-line communication skills to build and foster long-term relationships.
Overview
1
1
year of professional experience
Work History
Customer Support Associate
Sutherland Global Service
09.2024 - 01.2025
- Responded to customer requests for products, services, and company information.
- Researched system for customer inquiries, product descriptions, and specifications.
- Organized and maintained customer records with high accuracy, ensuring data privacy and compliance.
- Collaborated with product development team by relaying customer feedback, leading to product improvements.
- Liaised between corporate decision-makers and sellers on issues involving fees, prohibited items and gating.
- Advocated for sellers and provided feedback to enhance selling process for overall improvements.
- Managed high volumes of customer calls and emails, ensuring timely and accurate responses.
Marketing Intern
Campalin innovations
05.2024 - 06.2024
- Developed content and promotional materials for various campaigns
- Created and executed social media strategies to increase customer engagement
- Researched competitors' marketing strategies and tactics
- Compiled data on customer demographics, preferences, needs, and buying habits
- Generated weekly reports on progress of marketing initiatives
- Prepared presentations summarizing research findings
- Monitored online conversations related to brand and product mentions
- Assisted personnel with day-to-day marketing tasks and coordinating activities
Intern
Cutwell abrasives private limited
03.2024 - 04.2024
- Assisted in preparing presentations for senior management meetings, including data analysis and slides preparation
- Developed Excel spreadsheets to track expenses, revenue, cash flows and other KPIs
- Identified areas of improvement within current processes by leveraging technology solutions
- Assisted in the preparation of audit documents, such as reconciliations and journal entries
- Managed accounts payable and receivable activities including invoice processing, payments reconciliation
- Assisted in preparing weekly, monthly, quarterly and annual financial reports
Education
MBA - Finance And Business Analytics
SRM Institute of Science And Technology
Chennai, India05.2024
Bachelor of Arts - Economics
D.G.vaishnav College
Chennai, India05.2022
High School Diploma -
National Star Mat. Hr. Sec. School
Chennai, India04.2019
Skills
- Financial statement analysis
- MS office suite
- Data analysis
- Report preparation
- Accounting assistance
- Project planning
- Data collection & research
- Financial management
- Financial modeling
- Project management
Languages
Tamil
Telugu
English
Websites, Portfolios and Profiles
https://www.linkedin.com/in/prathapshyam?lipi-urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3BsAOtx%2FHGRaaxqwY16EBJXQ%3D%3D
Timeline
Customer Support Associate
Sutherland Global Service
09.2024 - 01.2025
Marketing Intern
Campalin innovations
05.2024 - 06.2024
Intern
Cutwell abrasives private limited
03.2024 - 04.2024
MBA - Finance And Business Analytics
SRM Institute of Science And Technology
Bachelor of Arts - Economics
D.G.vaishnav College
High School Diploma -
National Star Mat. Hr. Sec. School
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