KR Devavardhan
Bhilai
Summary
Dedicated and meticulous solutions consultant excelling at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Flexible and focused team player with expertise in customer relationship management, document control, time management and complex problem-solving. Dependable self-starter seeking to leverage background into a role with a progressive organization.
Overview
4
4
years of professional experience
Work History
Holiday Consultant
CGH Earth Experience Hotels
Kochi
06.2023 - 06.2024
- Reviewing destinations and planning personalized holiday experiences for guests.
- Coordinated travel arrangements and bookings for various holiday packages.
- Developed customized itineraries according to customer requirements.
- Resolved customer inquiries and concerns promptly to maintain high satisfaction levels.
- Generated reports related to sales performance and customer feedback.
- Coordinated social media strategies to enhance brand visibility and engagement.
- Generated leads through email campaigns targeting potential customers from existing databases.
Industrial Trainee
Grand Hyatt Bolgatty
Kochi
12.2020 - 03.2021
- Assisted in daily operations of food and beverage service areas.
- Supported event setup and breakdown for various functions and gatherings.
- Facilitated communication between departments to enhance workflow efficiency.
- Collaborated with team members to enhance guest experience through teamwork.
Education
Bachelor of Science - Tourism And Hotel Management (IHMCT Kovalam)
Sri Sankara Vidyalaya
Sector 10,Bhilai,Durg,Chhattisgarh03-2022
Skills
- CRM software proficiency (Salesforce and Zoho)
- Microsoft Office proficiency
- Organizational skills
- Attention to detail
- Multilingual communication
- Analytical mindset
- Interpersonal skills
- Brand representation
Languages
Malayalam
First Language
Hindi
Proficient (C2)
C2
English
Proficient (C2)
C2
Affiliations
- Playing badminton and cricket
- Watching movies and theater plays
- Trekking
- Cooking
Accomplishments
- Successfully closed multiple high-revenue bookings involving customized long-term itineraries
- I assisted my team in trial testing of various applications and planning of work shifts in order to increase efficiency.
- Successfully led and completed a detailed academic research report about the cottage ventures of Vellapangadi in Thrissur
- I was awarded a few performance excellence cards as a trainee during my industrial training program at Grand Hyatt
Timeline
Holiday Consultant
CGH Earth Experience Hotels
06.2023 - 06.2024
Industrial Trainee
Grand Hyatt Bolgatty
12.2020 - 03.2021
Bachelor of Science - Tourism And Hotel Management (IHMCT Kovalam)
Sri Sankara Vidyalaya