K RAMANATHA REDDY
ONGOLE
Summary
Resourceful Customer Service Officer adept at maintaining high productivity levels and efficiently completing tasks. Skilled in conflict resolution, communication, and time management, ensuring customer satisfaction and loyalty. Excel in active listening, empathy, and problem-solving to address customer needs effectively and build positive relationships.
Overview
8
8
years of professional experience
Work History
Customer Service Officer
DBS BANK INDIA LTD
ONGOLE
05.2016 - Current
- Provided excellent customer service by responding to inquiries in a timely and efficient manner.
- Resolved customer issues in an efficient and timely manner.
- Managed daily operations of the Customer Service Department.
- Ensured compliance with applicable laws and regulations related to customer service activities.
Education
MCA -
RGM COLLEGE OF ENGG AND TECHNOLOGY
NANDYAL04-2013
Skills
- Zeal to learn new things
- Team work
- Quick learning
Languages
Telugu
First Language
English
Proficient (C2)
C2
Hindi
Beginner
A1
Timeline
Customer Service Officer
DBS BANK INDIA LTD
05.2016 - Current
MCA -
RGM COLLEGE OF ENGG AND TECHNOLOGY
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