KRISHAN CHANSHOLIYA
Vrindavan
Summary
Dedicated and customer-focused professional with hands-on experience in communication, business coordination, and problem-solving across diverse roles. Known for delivering empathetic support, maintaining strong client relationships, and ensuring seamless service experiences. Quick to understand customer needs and committed to resolving issues with a positive, solution-oriented approach.
Overview
3
3
years of professional experience
Work History
Speed Global Solutions
Noida
02.2025 - 11.2025
- Identified customer needs and offered suitable solutions to enhance the overall service experience.
- Ensured product and service quality by identifying issues and improving user experience.
- Worked closely with technical teams to create smoother, more customer-friendly product flows.
- Created clear test plans aimed at improving end-user satisfaction.
Accenture India
Noida
04.2024 - 01.2025
- Supported client engagement activities and strengthened business partnerships.
- Assisted in preparing proposals and presentations focused on improving client experience.
- Coordinated research to understand customer needs and market trends.
MyCaptain
Bengaluru
01.2024 - 06.2024
- Engaged with students and customers to promote learning programs.
- Communicated product benefits and guided leads through the learning journey.
- Delivered prompt support to ensure satisfaction and smooth onboarding.
PrepInsta
Noida
08.2023 - 01.2024
- Researched and created student-friendly educational content.
- Ensured clarity and accuracy to improve reader experience.
- Collaborated with teams to make content more engaging and helpful.
Leadnetic OPC Pvt. Ltd.
Noida
04.2023 - 06.2023
- Built user-friendly, responsive web interfaces.
- Troubleshot issues to enhance website usability.
- Contributed to improving online customer interaction experiences.
Education
Bachelor of Science - Computer Science & Programming
Bennett University
NoidaDiploma in Engineering - Computer & Information Sciences
GLA University
12th Standard -
Vidya Anand Public School
Mathura10th Standard -
Vidya Anand Public School
MathuraSkills
- Excellent Communication & Customer Handling
- Fast & Adaptive Problem Solving
- Empathy & Customer-Centric Behaviour
- CRM Navigation & Data Entry Accuracy
- MS Office & Documentation
- Deadline-Oriented & Organized
- Typing Speed: 50-60 WPM
Additional Information
- Vibrant Personality
- Easy to Work With
- Quick Learner
- Team Player
- References available upon request.
Hobbies and Interests
- Reading
- Problem-Solving Challenges
- Music
- Active Sports
Languages
- Hindi, Native
- English, C2
- Japanese, A1
Timeline
Speed Global Solutions
02.2025 - 11.2025
Accenture India
04.2024 - 01.2025
MyCaptain
01.2024 - 06.2024
PrepInsta
08.2023 - 01.2024
Leadnetic OPC Pvt. Ltd.
04.2023 - 06.2023
Bachelor of Science - Computer Science & Programming
Bennett University
Diploma in Engineering - Computer & Information Sciences
GLA University
12th Standard -
Vidya Anand Public School
10th Standard -
Vidya Anand Public School