An industrious professional with 20+ years of experience who always put the need of team and customer first. Most important a change agent.
Prince2 Practitioner and ITIL certified, Agile trained professional with 20+ years of experience across program management, service transitions, service delivery, continuous improvement, and transformation. A professional, with sound project planning, execution, monitoring and resource planning skills with ability to support multiple simultaneous projects in a matrix organizational structure. Excel at communicating with stakeholders to provide accurate reporting and information regarding the ongoing projects and initiatives. Delivered ~£3.0m+ savings each year through transformation, CI and automations. Collaborate with multiple diverse teams spread across the globe. Lead multiple application development programs i.e. DesktopAgent, ProHance, RFT, CIF, APE, MyQuote, SNOW, PEGA etc. Experience on working with customers across different verticals i.e. Banking, Manufacturing, Logistics, Pharma, etc. Strong project management, leadership, dependency management and cross-group collaboration skills with a track record of managing complex projects with many partners. Knowledge across network, security, software delivery processes and management information through MS-Excel & PowerPoint.
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