Mayilvahana Muthumani
IT Delivery Director
Chennai,TN
Summary
Delivery Director with 26+ years of global experience in leading large-scale digital transformation, data, and application programs for top Life Sciences, Pharma, Healthcare, and Medical Devices clients. Proven track record in end-to-end delivery leadership, P&L ownership, and regulatory-compliant execution across the value chain from discovery to commercial go-live. Skilled in governance, program management, architecture review, and operational excellence, with expertise in leveraging Salesforce, Data Platforms, Cloud, and GenAI to deliver measurable business outcomes.
Overview
27
27
years of professional experience
Work History
Delivery Director
Agilisium Consulting
02.2024 - Current
- Salesforce OwnBackup Implementation across multiple orgs, enabling backup, recovery, and archival, delivering cost savings while strengthening data resilience.
- Spearheaded enterprise data lake initiatives spanning Research, Development, Commercial, and Medical Affairs domains.
- Directed GenAI proof-of-concepts for patient beneficiary onboarding, Salesforce Einstein, and AgenticForce solutions, modernizing call center and commercial operations.
Delivery Leader
Cognizant Technologies Solutions
01.2021 - 01.2024
- Delivered 150+ applications across Salesforce, BI, Middleware, R&D, and General Administration.
- Led Cell Therapy Digital Platform (Salesforce CTDP) implementation covering patient enrollment to drug delivery tracking for CAR-T therapy.
- Directed Next-Gen Customer Master Data Platform (CMDP) rollout using Informatica Cloud for 7 European countries.
- Established Architecture Review Board & Business Case Review Process for application transformation; successfully handled SOC audits (3 years, zero NCs/observations).
Program Manager
Cognizant Technologies Solutions
09.2019 - 12.2020
- Managed Laboratory Information System development for neonatal screening.
- Delivered B2B eProcurement Self-Serve platform, onboarding 200+ partners and achieving 35% productivity savings.
- Led Test Automation with Selenium X12 Parser for EDI verification across OpenText Alloy, Lens, Mainframe & IBS.
Delivery Lead
Cognizant Technologies Solutions
11.2018 - 08.2019
- Delivered 28+ projects across the value chain, adopting Hybrid Agile methodology to ensure agility and continuous customer engagement.
- Established SDLC Playbook, Service Introduction, and Risk Assessment Tools for streamlined delivery.
- Key initiatives:
- Workday–Oracle integration via MuleSoft APIs for real-time HR/Payroll sync.
- Salesforce–Legacy integration via Talend & Kafka Microservices.
- ERP consolidation & supply chain automation in Oracle EBS.
Delivery Lead
Cognizant Technologies Solutions
05.2014 - 10.2018
- Transitioned and managed 100+ in-flight projects; delivered 120+ projects across multiple domains.
- Established build factory governance, meeting P&L, quality, and compliance targets.
- Key programs:
- 123Compliance–FDA integration (TIBCO) for device complaints reporting.
- Instrument Data Analytics solution for predictive maintenance.
- Quality systems migration & upgrade (Documentum, Teamcenter, M-Files).
- Cognos active reporting dashboards integrated with Salesforce.
Program & Portfolio Management Roles
Infosys
03.2007 - 05.2014
- Program Manager – Global Biopharma: Digital Marketing Platform (Adobe CQ5, .Net, SQL Server), MPLS/DR setup, app service desk.
- Portfolio Manager – British-Swedish Pharma: Managed 200+ applications, DR & infra mgmt., optimization initiatives; set up PMO and governance.
- Program Manager (UK Onsite): Managed app support, dev & migrations on Alterian Morello WCM, Java, Oracle.
Earlier Career
Infosys
01.1999 - 02.2007
- Presales Manager – Led RfX responses, solutions, estimation, deal pricing for Life Sciences clients.
- Project Manager / SME – Pharma & Telecom accounts, app portfolio optimization, loyalty portal, order management system enhancements.
- Developer / Functional SME – European Telecom provider (Brussels/Chennai), delivered order–billing system integrations on VC++, COBOL, Sybase, OpenVMS.
Education
M.Tech - Electrical Engineering (Control, Guidance & Instrumentation)
01.1999
B.E. - Electrical & Electronics Engineering
04-1997
Skills
Delivery leadership
Data transformation in cloud environments
Salesforce program management
Regulatory compliance expertise
Generative AI expertise
Global stakeholder engagement
Operational efficiency improvement
Timeline
Delivery Director - Agilisium Consulting
02.2024 - Current
Delivery Leader - Cognizant Technologies Solutions
01.2021 - 01.2024
Program Manager - Cognizant Technologies Solutions
09.2019 - 12.2020
Delivery Lead - Cognizant Technologies Solutions
11.2018 - 08.2019
Delivery Lead - Cognizant Technologies Solutions
05.2014 - 10.2018
Program & Portfolio Management Roles - Infosys
03.2007 - 05.2014
Earlier Career - Infosys
01.1999 - 02.2007
IIT Madras - M.Tech, Electrical Engineering (Control, Guidance & Instrumentation)
Govt. College of Engineering - B.E., Electrical & Electronics Engineering