Krishna Kumar

Duties and Responsibilities:

●Revenue Reconciliation: Oversee the accurate and timely reconciliation of revenue generated from both e-commerce and offline store sales. Ensure alignment between sales records, payment platforms, and financial reports.

●Charge Management: Monitor and manage customer charges, refunds, and adjustments across all sales channels to maintain accurate accounts receivable balances.

●System Internal Controls: Implement and maintain internal controls for both e-commerce and offline retail systems to minimize the risk of errors, discrepancies, and potential fraud.

●Process Automation: Identify opportunities to automate and streamline AR processes, enhancing efficiency and reducing manual intervention.

●Multi-channel Collaboration: Work closely with the e-commerce team, offline store managers, and finance department to coordinate AR activities, data collection, and reporting.

●Customer Relations: Collaborate with customer support teams to address billing inquiries, payment issues, and disputes in a prompt and professional manner.

●Collections: Collaborate with the collections team to ensure timely and effective follow-up on outstanding receivables from various sales channels.

●Audit Support: Provide necessary documentation and support during internal and external audits related to AR processes, and MIS accuracy.

●Utilizing advanced Excel functions and custom-built models to accurately calculate incentives for a team of 100+ Stores, ensuring transparency and fairness.

● Ensure adherence to credit control policies and evaluate credit limits for customers

● Mentor and train junior team members, ensuring alignment with company processes
and goals.

● Prepare and present detailed accounts receivable aging and performance reports to
senior management.

● Support to GST Team month-end and year-end closing activities, ensuring accurate financial reporting.

● Support to Prepare Due diligence Report Related to Accounts receivable.

● Maintaining a positive relationship with the Customer , understanding their needs, providing timely services, and proactively addressing concerns.

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DUTIES AND RESPONSIBILITIES :

• Reconciliation of E- Commerce Marketplaces ex Amazon, Flipkart etc. payments, commission & other charges.
• To Update and verify the commission charges & other charges as per agreed terms &conditions.
• Bookkeeping of Accounts using Tally Software Latest Version.
• Reconciliation of Bank statement, Sales & Purchase on Monthly basis.
• Prepare tax computation & other required liaison work and provide the concerned authority.
• Maintaining Sale, Purchase & Stock details to Vendors and Retailer.
• Following up on payment, maintaining the government customer relationship, and proactively addressing concerns.
• Generating the invoice at the Government e-Marketplace for the customer.